Smith's Pharmacy

"The tech was very rude. I called the day before to refill. I drive an hour to get there. She said it would take 4-5 hours."

"Went to get my blood pressure medicine. Just because my name changed cuz I got married . The lady Maria pharmacy was no help at all. Asked how I paid for it I said I have insurance. Well the name didn’t Match. Maria could’ve called my doctor or change my name but it was like she was annoyed to help me. Last time I had an issue Denise from the pharmacy helped me out I give her 5 stars . Maybe Maria should go to customer service classes cuz she is not nice at all ."

"One check stand open and a line all the from the front to the back of the store. I walked out after waiting 30 minutes in line and move 10 ft."

"Asked my doctor to call in a new birth control prescription here since we're temporarily living close by. I need specific brand name pills and, knowing my doctor had specified that on the prescription, picked it up without double-checking that it was the right pills. Got home and they had given me a generic... Called Smith's Pharmacy and asked them about it and they said that the prescription did specify brand necessary, but there was a section that hadn't been filled out correctly on the prescription that was what allowed them to bill the brand name to the insurance...so why didn't they let me or the doctor know this before giving me something else so that it could have been fixed?? Reached out to my doctor again, who was willing to call the pharmacy and get the issue fixed without a problem, only to be told by the pharmacist that they don't make any money off of the brand name of this medication, so they don't carry it and they won't order it, and the generic is the same. Okay sir, please tell me the last time you took birth control was? Extremely ignorant of a pharmacist to treat a doctor's office and a customer like this. Just a terrible experience, I'll obviously be taking my business elsewhere."

"Smith’s Pharmacy employees are all so friendly, fast and efficient. They are always there to help and answer all your questions without hesitation. You guys are doing an excellent job! Keep up the great work!"