The Home Depot

"I will always shop Lowe’s then Amazon…not Home Depot in Sherman. Beware of return policies that are changing….even if you have a contractor account…even if the item is still current….even if you ask for a manager to help you do a return since you originally spent so much money on a number of items and you need to return one small item….. Home Depot saying “corporate policy” to me is the final nail in the coffin lid. Does corporate believe its customers should be “warned” really?? !! Apparently so since Home Depot prints “warned” on return receipts!!! Sherman, TX Lowe’s has always offered excellent customer service as compared to Home Depot’s not so available and not so friendly customer service in Sherman."

"Unfortunately, I called 4 times trying to reach someone, anyone in the electrical dept. a nice lady in the garden center answered and transferred me twice, then I got her again. Frustrating. I never did get to the right department. So unlike Home Depot."

"As I was walking through Home Depot, looking lost, a young gentleman stopped and asked me if I needed help. He directed me to the correct location in the store and was not quite able to figure out what I needed. He then offered to go get the resident expert in that area, and they both returned back. The resident experts name was Elijah, and Elijah was able to point out exactly what I needed. Both of these people offered their help without me even asking. It is a significantly better and different experience than I normally experience when I go to Lowe’s. I will definitely be back."

"Cashier in customer service wasn't friendly or helpful. Usually everyone is very helpful but one bright spot was young lady came to my rescue and helped me."

"Get your lumber elsewhere. Its great they had lumber in stock but they are all supposed to be 8' and they are all over the map on sizing. Now what is supposed to be standard I had to waste time and cut down to proper size. The lady at checkout is always super friendly and helpful. In the pics all boards were set the same. On the right you can see all the variations in the lumber."