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First Choice Pediatrics
523 South Santa Fe Avenue, Edmond, Oklahoma, United States
About the First Choice Pediatrics
First Choice Pediatrics is a trusted medical institution located at 523 South Santa Fe Avenue in Edmond, Oklahoma. Specializing in pediatric care, our team of dedicated doctors and health professionals provide top-notch medical services for children of all ages. With a focus on preventative care and promoting overall wellness, we strive to be the first choice for families in need of quality pediatric healthcare. Our state-of-the-art facility is equipped to handle a wide range of medical needs, ensuring that your child receives the best possible care in a comfortable and welcoming environment. Trust First Choice Pediatrics for all your child's healthcare needs.
523 S Santa Fe Ave, Edmond, OK 73003, United States
Opening hours of First Choice Pediatrics
Monday:
08:30 - 16:30
Tuesday:
08:30 - 16:30
Wednesday:
08:30 - 16:30
Thursday:
08:30 - 16:30
Friday:
08:30 - 16:30
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of First Choice Pediatrics
"Get a new front desk representative, this young girl is rude and dry, has zero patient service skills and certainly not family oriented, a horrible representation of the once family oriented office I’ve been bringing my children to for over 10 years. Tempted to leave, find somewhere better and bring all of my family and references that feel the same with me."
"We loved first choice! I started taking my children 11 years ago, never had a problem, always on time. We were easily going about seeing whoever was in the office at the time. I could bring the entire crew of 4 in and still be in and out. We moved to Yukon a few years back and still remained patients of 1st choice. My son turned 11 in December, after multiple reschedules on both sides, I called Friday to let them know I would be about 10 minutes late (GPS said 7) and was told I would have to reschedule. It has been two months since I’ve tried to get him in for a simple well check. Whomever I spoke to on the phone was flat out just rude, didn’t ask where I was coming from or try to hear my reasoning. I honestly think if I would have just shown up late without giving a heads up, they would have seen my child anyways. Now, a 7 minute time change is causing me to switch pediatricians."
"Been taking my son here for 9 years and the entire staff has been so helpful and very thorough in everything that they do. Always accommodating to our needs. Have a 9 month now and she has been seen by the doctor since birth. Every concern about her health and wellness has been taken very serious. 10/10 would recommend! Very friendly staff as well."
"Long story short, AVOID this doctors office and find someone who actually wants to care for your child rather than squeeze every dollar out of your insurance and you. Full story below. We took our 6 yr old in who has been dealing with stomach issues for a while. She saw the Nurse Practitioner who proceeded to ask a few questions, feel around on her stomach, put her stethoscope in a few places and then came to the conclusion that we needed a referral to a GI. Fair enough. We get to the front desk and ask for them to set up a referral. A lady comes out of the back room and says your insurance will require a "wellness visit" before approving a referral to another doctor and that we needed to schedule to come in again for that visit. When asked what the difference between what they did that day and what would be done on a wellness visit, all we got was her height would taken.....We then asked why that visit couldn't be considered as a wellness visit. Answer given was that they aren't allowed to do that because we came in with a complaint and it had to be coded as a sick visit. Despite the fact that my insurance card clearly says on it "No Referral Required" we left the office after scheduling the wellness visit. I then called my insurance to confirm that we needed a wellness visit before they would cover a referral. CIGNA said of course we don't, considering we don't even need a referral. I also asked why this visit couldn't have been coded as a wellness visit and the lady said it has to be the way the office does billing, it's not a CIGNA policy. My wife called to ask them about this and the same lady at the doctors office told her that it wasn't an insurance requirement but it was their requirement. Again my wife pushed them on why that days visit couldn't be considered a wellness visit and she was told that it was against their policy and then proceeded to lecture my wife about needing to do annual wellness visits because we haven't been doing them. My wife then demanded for all my daughters medical files to be made available for pick up on Monday to go to another doctors office and the lady said she would charge us for those copies but would gladly fax them to another doctors office. In the end, rather than doing what was right and referring us to the Pediatric GI, this doctors office wanted us to come in for another pointless visit to see the Nurse Practitioner again so she could do the exact same thing she did on the first visit before they would give us a referral. I then called around trying to find a Ped GI Doctor who wouldn't require a referral. One office told me the reason they require the referral is because they expect that the referring Doctor will run tests, blood work, stool samples, request imaging, etc. before referring to a specialist. None of which was even mentioned or suggested by this doctors office. It should also be mentioned that we never once saw the doctor, not on this visit or previous visits. So save yourself some time and frustration, find another option for your family, this doctors office carea more about your money and less about your child."
"She's been our Pediatrician for 8 yrs, before she even had her own practice!! She's a great listener, she cares about our children, and she has a good sense of humor -for those of you with teenagers ;) The whole staff are very friendly, and helpful. She does sports physicals for school at an extra cost, but it's minimal, and it does take her time to fill out the form after-all. Her office is centrally located in Edmond- being on Santa Fe just 1/8 mi S of Edmond Rd. Her office accepts our military insurance, which is huge!!!"
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