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Janus Immigration
3300 Triumph Boulevard, Lehi, Utah 84043
About the Janus Immigration
Janus Immigration is a reputable travel agency located at 3300 Triumph Boulevard in Lehi, Utah, United States. With a team of experienced professionals, Janus Immigration specializes in providing expert immigration services for individuals looking to travel or move abroad. From visa applications to legal consultations, Janus Immigration offers a wide range of services to assist clients in navigating the complexities of international travel and immigration. Whether you are planning a short-term visit or seeking to relocate permanently, Janus Immigration is dedicated to helping you achieve your travel goals with ease and efficiency.
Photos of Janus Immigration
3300 Triumph Blvd Suite 100, Lehi, UT 84043, United States
Opening hours of Janus Immigration
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Janus Immigration
"I’m working with Loreana she always giving me answers also she is very helpful person I’m so lucky to work with her"
"Unprofessional and Unreliable Service I recently had a negative experience with a service provider that I feel compelled to share. The service was completely unprofessional and amateur. They lacked the basic knowledge of how to treat a client. Not only did they take forever to respond to my queries, but their responses were also not open, honest, or clear. They claimed that clients could ask questions, but when I did, they became frustrated and held it against me. Moreover, they pushed me to pay for their services through Zeller, but when I asked for a refund, they took ages to process it, stating that it would take 10 business days to do so through the same service. One of the staff mmembers Loreana, recently texted me after I left my review with a statement that I found disingenuous. She asked me to reconsider what I had said and be fair. She claimed that she had told me that my refund would be processed the week after I had requested it. However, when I sent her a text message last Friday at 10 pm, no one responded until the following day, despite my having called earlier and left a voice message. They only answered when I called them again the next day, stating that their refund day is on Fridays. I find it frustrating that they didn't inform me about this from the very beginning or process my refund on the previous Friday, which was May 5th. This is only one of the issues I have had with this company. They had previously disappointed me with their unclear information about their employer's process for the EB3 visa. They promised to find an employer but never told me which company it was or when I would get hired to start the EB3 process. Instead, they asked me to pay $2,000.00 to start providing service. I paid part of the amount and started asking more questions about the process, but they always gave me late responses and never provided clear answers. They eventually decided not to provide services anymore because I was asking too many questions, even though they had previously told me that I could ask as much as I wanted. When I sent them the questions, they considered it an accusation because some of my friends had told me that they were a scam. I tried to talk to them to hear their side of the story, but they became aggressive and never apologized for their behavior. They never tried to reconcile through a polite call. In conclusion, I found the service provided by this company to be unprofessional and unreliable. Their lack of communication and clear information caused me significant inconvenience and stress. Moreover, their aggressive behavior toward my questions and the delay in processing my refund only added to my frustration. I do not recommend this service to anyone, and I hope that this review helps others avoid the same experience. Today is 05/12 2 pm and I called again since they promised to refund me today. Now they don't even answer my call or even text. Finally they answered me at 2 pm. And after requesting again they finally refund me. All of this could be avoided if they had a better communication because it requested my refund since May 2nd but one of their employees didn't know how to be professional and communicate to the owner and because of this I have to wait this long to get my money back but after this last call they processed the refunding less than five minutes."
"Good service, professional and very friendly. They helped me with my process and that of my family."
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