Vuori,

50 South Main Street, Salt Lake City, UT 84101

"I’m not sure how the style where the draw cord comes out through the front started. I don’t like it, and I can’t see any decent reason for it. Just be aware that if you return items and no credit comes through on Vuori’s side so you file a dispute with your credit card. That this will hold up a real credit coming through for up to 100 days—I’m right in the middle of that. The clothes are very similar to lululemoon clothes."

"Ridiculous!!! What the hell ever happened to good customer service???? Being prompt??? What a joke! Especially after just spending over $1000, just this month! I ordered a vest on Saturday, the girl had to call another location and order it, which I appreciated. (they were the one's who told me to go into the store and they can ship it from another store because the item was no longer available online.) She told me that it would be arriving in about 4-5 days because it's just coming from Vegas. Woohoo! I was super excited because I have tried to track this vest down forever and finally found my size. I was actually exchanging my Small for an Xsmall. So, haven't gotten any emails telling me it's shipped or anything. So, I called the store. I can't remember the guys name that I spoke with. But, he checked for me and said that he's not sure and that I can call the Vegas store. First off, I'm not going to go searching and sit on the phone forever when this was supposed to actually be here by now. So, I asked if he could do it because I was at work and he seemed very put out about this. I am sorry sir, that you guys haven't even shipped my order that I was told was being shipped Saturday and now you want me to call the Vegas store and figure out where my order is and the status? Then he said that he is off at 4 today, so he will call me before he's off. This was at 11:00. I'm sorry, but I have worked in customer service for over 20 years, and boy has it changed. How disappointing this is because we LOVE Vuori clothing. But, I will not be shopping in their stores anymore. I am so irritated at this whole situation. Such a joke. You'd think they're be a little more prompt since it's their mistake, right!? So, I waited for CONNOR to call me back and 2:15 rolls around, so I called to see if he had talked to them yet. SHe said that he hasn't gotten around to it yet. LOL!!!!! Seriously?!?! What exactley is your job there? I mean, sure isn't custoemr service. Somehow I knew, because of how put out Connor acted about having to figuring out their mistake, that he hadn't called on this. So, needless to say, WORST CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD IN MY LIFE!!! Bailey, who I talked to when I called at 2:15, really lacked customer service too. Talked over me and cut me off to put me on hold and was just rude. Horrible experience witht his location and after reading their reviews, it seems like they have horrible customer service all around. Really disapointed that that is the only store in UTAH. More..... I called the Vegas store because I just decided I'd do it myself since it seems like that's the only way things get done at this location. When I called I spoke to a really nice woman and she took care of me and figured it out in less than 5 minutes. THANK YOU!!! That's how is should be."

"Besides the heavenly fabric they use, this is one of my favorite shops at city creek. If Addy is available, she’s the best!!! She’s super knowledgeable about their latest and greatest and very helpful about what works for you."

"I had the best experience at the Vuori SLC store. The staff went above and beyond to provide excellent customer service when I went in looking for a few specific items. Haley was exceptionally helpful and found everything I was looking for and suggested a few great things. Vuori is a great addition to City Creek and I’ll be frequenting this location."

"This location gets 500 starts for customer service! Everyone was so nice and welcoming. Bethany was so helpful and friendly. So glad my wife and I stopped by. Amazing board shorts and even better staff! We will definitely return for anything else we need!"