Dr. Sanjay Hapani
About the Business
Dr. Sanjay Hapani is a healthcare institution located at 11100 Hefner Pointe Drive in Oklahoma City, Oklahoma, United States. This facility offers a variety of medical services, with a focus on providing high-quality patient care. Patients can schedule in-person or video visits, although availability may vary by location. It is important to select the appropriate visit type to ensure the best care, as visit lengths can differ. Provider ratings are based on post-care surveys from Mercy Clinic. For more information, patients can refer to the frequently asked questions section. It is recommended to contact your insurance provider before scheduling an appointment. The institution also offers language assistance services for non-English speakers at no additional cost. To access these services, patients can call the designated phone numbers provided.
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Location & Phone number
11100 Hefner Pointe Dr, Oklahoma City, OK 73120, United States
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I first started seeing Dr. Hapani after my Grandfather saw him. My Grandfather was disabled and dealing with an unknown blood issue. Dr. Hapani did everything in his power to figure out what was wrong with him. He never denied care based on disability and was always happy to thoroughly explain everything. When I started seeing Dr. Hapani he was again exteremly thorough and doesn't discriminate based on anything. He is very intelligent and highly qualified. My husband also recently started seeing him for oncology. He has been aggressive in finding answers and explained things so clearly and thoroughly that my husband, who has limited medical knowledge and vocabulary, fully understood everything that is going on. In the 10 years my family has been seeing Dr. Hapani he has always taken his time and answered any and all questions, no matter how silly they may seem to us. I highly recommend Dr. Hapani to anyone, no matter where they come from, what disability they may have, or anything else. He is highly sought after because he is one of the elite in his field."
"Dr. Hapani's office called my previous oncologist to get my records as is required before being able to make an appointment with a new patient. After the office received my records, as they requested, I called them this past Tuesday to make my appointment. My appointment was being set up for next week, or so I thought. After I told the office receptionist that I am deaf and need a ASL interpreter she said they do not provide interpreters as they need to bring their own interpreters. I explained to her that ADA law requires doctors to provide interpreters for their deaf patients. She explained that they are a small office and cannot afford to provide interpreters every time a deaf person requests one. Even though it's legal requirement for doctors to provide ASL interpreters for their deaf patients, I decided to NOT make an issue of this, primarily because Dr. Hapani was able to see me next week which is one of the reasons I chose to see Dr. Hapani. Also, because I'm in a considerable amount of pain I told them not to worry about it as I will bring my own interpreter. At this point the receptionist put me on hold. To make a long story short, surprisingly the doctor actually came on the phone to talk to me. He said he can't see me for four months and told me to go to OU and get seen by someone there. I told him that his receptionist already had planned to schedule an appointment for me to see him next week, so how could it be that he couldn't see me for four months? We went back and forth until it finally it became obvious that he simply did not feel comfortable dealing with a deaf patient, even though I was willing to bring my own interpreter at my own expense. Dr. Hapani made if clear when talking to me on the phone that he refused to see me because he was "too busy". He outright lied to me because the receptionist was already scheduling me for next week. I told Dr. Hapani that this is outright discrimination and his refusal to see me after finding out I was deaf was very hurtful to me. He had no response to my comment. I'm surprised that a doctor with so many good reviews would lack honesty. He may be a great doctor, however, his true character came out during our phone conversation. The only positive thing I can say about my experience with Dr. Hapani is, I'm glad I didn't get an appointment with someone who lacks integrity and discriminates against deaf people. What often is in the heart of man comes out of his mouth. It sincerely saddens me to share this information publicly about my experience with Dr. Hapani and his office. However, if you are a person who is deaf, or maybe has other physical disabilities, you may want to think twice before making appointment with this doctor. My desire is not to bring harm to this doctor by writing this review. I truly that hope he reads this review and upon further reflection realizes the hurt he's caused me (and maybe others with disabilities) by rejecting me on the basis of my deafness. He surely made me feel "less than". It never feels good to feel "less than" no matter how many times it happens."
"When you're chronically ill, the provider you see really makes a difference. I see Dr. Hapani and his staff weekly, and they truly are the most caring people I have ever met. They root for me on my good days and pick me up on my bad days, and Dr. Hapani will fight for your treatment costs to be lowered. I was so scared when I first got diagnosed with my blood disorder, but I know I am being taken care of by the best. Thank you Dr. Hapani, and your wonderful team."
"I have been a patient of Dr. Hapani for over a year and he is wonderful. He is always ready to discuss what his thoughts and recommendations are. He is very personable and is easy to speak with. Each of the nurses and office staff are wonderful as well. I am blessed to have him on my team of medical professionals!"
"Dr Hapani and his staff are the absolute best!! Dr Hapani came highly recommended for his treatment and care, so that set me at ease right from the start. My visits for seeing him were due to low iron issues and I have since had three iron infusions. The high professionalism of Dr Hapani and friendliness of his staff is off the charts. I will recommend them every chance I get!!"
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