Costco Pharmacy
273 East 1000 North, Spanish Fork, Utah 84660
About the Costco Pharmacy
Costco Pharmacy is a trusted health institution located at 273 East 1000 North in Spanish Fork, Utah, United States. As a part of the renowned Costco store chain, the pharmacy offers a wide range of prescription medications, over-the-counter drugs, and health products at competitive prices. With a team of experienced pharmacists and staff members, Costco Pharmacy is dedicated to providing excellent customer service and ensuring the well-being of its patients. Whether you need to refill a prescription or seek advice on medication management, Costco Pharmacy is committed to meeting all your pharmaceutical needs with professionalism and care.
Photos of Costco Pharmacy
273 E 1000 N, Spanish Fork, UT 84660, United States
Opening hours of Costco Pharmacy
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
09:30 - 18:00
Sunday:
Closed
Reviews of Costco Pharmacy
"Yes they get busy, but they treat every customer as a cared for friend. Love these people!"
"I just have to say that Kevin is amazing! Suuuuper friendly and helpful. I’m uninsured right now and he made sure to get me the best price on my meds and was just very kind. Super fast service also!"
"My husband went to pick up his prescriptions and we were asked by the tech if we had recieved a text message that his prescriptions were ready. We were informed that even though the doctor sent the prescriptions that day that they are "a 24 hour pharmacy". Prescriptions are filled off site and delivered the next day. What!!!. As I work in healthcare, I will be telling all my patients to chose somewhere else that is not a "24 hour pharmacy". When new prescriptions are sent they are usually needed then, not tomorrow. We were offered to have them filled if we wanted to wait half an hour. Needless to say we will be transferring our prescripitions."
"If I didn't love Costco overall, I wouldn't shop this pharmacy. The pharmacy unit takes a very backward approach to the 'intensely customer in' strategy Costco is known for. Costco often bends over backwards to ensure customer satisfaction. The pharmacy? - not so much, it's just not their thing. For instance, if you were to call the pharmacy to refill a prescription, you'd probably expect it to be filled by the time you arrive for pickup four hours later, right? Not the Costco pharmacy team! No, they'll tell you "your insurance won't cover this until next week", even if you had no plans to pay with insurance. They feel it's best to deliver these messages face to face after setting expectations to the contrary hours earlier rather than a simple call back regarding the hangup that could have been managed and bypassed several hours earlier. What happens now? You wait an additional 30 minutes for a prescription pickup you had already so efficiently planned your day around. Or how about if you decide to have your doctor call the pharmacy directly to fill an order to bypass the same 30 min fill time you would experience by taking your prescription to the order window for fulfillment so you can check out when finally filled? If you think this will save time, you're REALLY in for a treat! Costco treats doctor call-ins as next day orders unless you either call in again yourself after the doctor calls to ensure the order is filled OR show up at checkout again (thinking you've planned your errands so efficiently once again) to find out you're the lucky winner of a 30 min wait!(yay!) If you approach the staff about this with constructive feedback they serve up various excuses surrounding product availability and 'how are they to know the urgency' reasoning... But the reality is the pharmacy managers just don't seem to understand nor emulate Costco values nor value the community they service."
"First experience at this pharmacy. If they are out of stock, they can't be bothered to call you. So instead you'll carve time out of your day, spend all the time to drive there, park, walk inside, wait in line, talk you someone and leave empty handed. How difficult could it be when you receive a script and you can't fill it to place a call or send a text?"
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