Walgreens Pharmacy

"This pharmacy has good workers then they have the workers who have a attitude over the phone. How is it you cancel a prescription and then tell me to call the doctor to place a prescription again? What did you do in the first place to lose the prescription? It is very frustrating when your trying to get the prescriptions for your spouse, picked up 1 of 2 from today, to only call them back and be told i don't see anything! Get it done right the first time and if you don't like what your doing, please find another job. It is hard and frustrating when your trying to pick up prescriptions and the person on the other side of the counter has a damn attitude especially when they answer the phone. Find"

"This is literally the worst pharmacy I have ever been to. Made me come back 3 times, then the last time told me they didn’t have it. Then went back and somehow found it. It was a 6 hour process. They should shut this down. Only had 1 employee"

"This pharmacy is horrible. They used to be good years ago, but now they have completely incompetent employees working there. Not only that, but it takes ages to get anything done and don’t even bother trying to use the drive thru, you’ll be there for 20 min waiting for something that can take 2 min. I have no idea what happened but picking up a ready prescription went from taking 5 mins to an over 20 min ordeal, it’s ridiculous. They need to staff at least 2 registers and actually train the techs, because there’s no way they are keeping customers from leaving, I have transferred all of my prescriptions to a new (non Walgreens) pharmacy, I refuse to give them any more of my money or time."

"If you want to see what incompetency is... Then DEFINETLY use this Pharmacy!!! I had issues TWICE in 3 days with this pharmacy. First time I went, the girl argued with me that my husband is on a government plan (ie Medicaid and/or Medicare). When I showed her our card and told her neither one of us have EVER been on a Government plan, she argued with me and told me to go call my insurance. My insurance had to actually call them to find out what was going on. She entered our plan in under my husband as a Government plan in the system!! The 2nd time... I call and speak to individuals... who tell me one thing and ensure that everything is set and I am good to come pick up the RX to only be turned away and told, "Oh they must have misunderstood you" or "Sorry, we have a shortage of staff and not all are trained"... Then maybe you need to hire and train competent individuals who really listen to understand your customers needs and actually care and act with some compassion... Maybe a smile would also be nice, but let's not push it! Seriously... If you want HORRIBLE service go to the DRAPER PARKWAY Walgreens! They will do you solid in that department!!! I will choose to go elsewhere!!"

"Since my last review, this pharmacy has staffed up and stocked up. For the last several months, my prescription experience has been seamless. The informational signs up in the pharmacy lobby and desk are great to read. I would have missed a renewal if I hadn't recently read one. In my experience, the drive-thru is faster. It is busy and sometimes there is a line but in-store help has been faster and always kind. Home COVID tests available"