T.J. Maxx

"I love TJ and go quite frequently. They have a great selection and are never too busy. I’ve never had a bad experience until tonight. I walked over to the dressing room with a few items to try on. There was no sign or staff member indicating they were closed. I asked an employee if I could use them and she said yes. I walked in and began trying on my clothes. Second later, a very rude woman pounds on my dressing room door telling me I need to leave. My shirt was already off. I asked why stating that another worker had let me in. She told me I had “too many clothes”. I said “I have 10 and the limit is 10”. She then insisted that I leave because they were closing in “5 minutes” although they had just announced overhead that the store was closing in 20. She kept telling me to get out even though a previous employee told me I was okay. She was incredibly rude. I try on clothes very quickly and probably would have spent a generous amount of money if she had let me try on my items. I didn’t catch her name but she was an older hispanic lady. I love TJ max but do not plan on returning to this location due to this womans rude behavior. Don’t work in retail if you hate people."

"This store shouldn’t get any stars, I don’t appreciate being followed around because the color of our skin, we went two times and spent over $100 each visit . This guy in plaid shirt named Robert kept following us and was complete jerk the next time we came in at the register . Cashiers acted very strange to, like whispering. So we made a comment out loud , and as exiting we waved our receipt around . The Orem location is way better , nicer employees, and larger selections, also never got treated like I’m stealing an item. Very disappointing being treated like that ."

"I really like the prices. Things are reasonable. And not way out of control like some other department stores."

"Love the products at TJ Maxx however, I needed to return 2 items that didn't fit. Associate was AWESOME and agreed they make it more complicated than it needs to be. Manager said they couldn't find the item on one of my (3) receipts that showed my 29.99 shoe purchase and the brand on the shoe tag, but, anyway, they would have to issue me a store credit. Fine. Needed a DL to do an in-store credit????? Didn't have my license with me. I wanted to exchange return items for other items so no money was being refunded in fact, I would have had to pay extra for the items I wanted. My entire lunch was now over and I left the store with no resolution. A simple transaction made harder than it needs to be. Thanks T.J. Maxx!"

"It's a good store to find quality items at a discount price, but the down side is they don't always have what you want. This time we didn't we lost out. We tried other stores that didn't have the items we wanted. So, it's not the stores fault!"