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About the PacSun
PacSun is a popular clothing store located at 1229 South State Street in Orem, Utah. Known for its trendy and casual apparel, PacSun offers a wide selection of clothing, shoes, and accessories for men and women. From stylish denim and graphic tees to swimwear and activewear, PacSun caters to the fashion-forward individual looking for the latest trends. With a laid-back California vibe, PacSun is the go-to destination for those seeking a cool and effortless style.
Photos of PacSun
1229 S State St, Orem, UT 84097, United States
Opening hours of PacSun
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
Closed
Reviews of PacSun
"Not sure why bother offering same day in store pick up, every time no matter what time I’ve place an order for Same day in store pick up it’s never ready !!! Maybe is the lack of customer care by all the teenagers that work in the store that are too busy socializing, sitting on the counters , I wish I would have taken pictures of what the employees really do when the manager is not here, but seems like management is just as bad !!!"
"very bad customer service, fitting rooms aren’t open due to “low staff” but there were 3 workers standing around doing nothing, tried to redeem a gift card but the card machine wasn’t working and all the manager could tell us was to use it online (:"
"Manager said it wasn't possible to get a refund for my online purchase, since I'd used PayPal. I shop at stores online all the time and have never run into that problem before, it has always just connected to the card associated with my PayPal and the refund has come through. She told me I could only get in-store credit, which is useless, since I never shop here. I had just found a unique pair of jeans that I loved the look of while searching online and decided to give them a try. My usual size and the next two sizes up didn't come close to fitting and had no stretch whatsoever and they looked cheap in person. After going home and reading through company policy, apparently I could have done a mail-in return to get my money back. Now I'm stuck with $140 in store credit I'll never use. Wish she knew the company policy and could have helped me out when I was frazzled instead of saying in-store credit was the only way!"
"Customer service was the pits. The chick who I talked to at checkout was very distracted by the coworker and customers next to her and wasn’t listening when I was explaining the exchange I wanted to make. She then had me repeat myself several times before proceeding to tell me they don’t do exchanges of different sizes and I would need to return the item, get a refund, then buy the new item full-price even though my original purchase was on sale in advance. I had called previous to coming into the store and the representative I talked to on the phone assured me they do exchanges, so it was frustrating to waste time and also be treated poorly."
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