COACH Outlet

"Jay was very kind and very helpful. I purchased a bag 2 weeks ago and my hardware had fallen off and been lost. She got me a new one right away and was so nice the whole time. Made the experience great."

"Shopping for my wife and they had everything I needed plus the discount on top of the discount! Gotta love pre Black Friday sales! The staff were super nice and helpful! I love leather so this place smelled wonderful!"

"Best COACH outlet!!! Amara, Melanie and Karen are always kind and helpful! I have been to other COACH outlets all over the country THIS IS THE BEST!!! Even though there is another COACH outlet that is closer to me I drive the extra hour to the Traverse Mtn COACH OUTLET due to the stores clean organized appeal and the Staff!!! I have had the great pleasure of working with Amara on several occasions and can say she is not only interested the customers COACH experience and satisfaction but, more importantly in the customer, weather finding applicable items with the best prices or fun and super friendly discussions on travel and places like Japan that we’ve both visited. I always look forward to seeing her!!! Melanie is another Coach rock star!!! Very helpful and fun to work with her kind and energetic smile you can tell she loves working with people!!! I am forgetting the name of a young lady that has helped in the past my apologies, she also was super fun and helpful!!! Her and Amara assisted me in returning a bag with a broken zipper it was replaced with a new bag and I even had money returned to my card because the item was on sale from when I purchased it. Which incredibly I received to my home within 10 days . All I can say is well done Karen ( manager) It’s rare in these days to have this type of customer care… You have won a customer for life!!!"

"Great place to shop. The staff is so helpful. Stopped in to buy my adult daughter a bday present and there were so many wonderful choices. Purchased a beautiful cross body for her and a tote bag for me. Oh and I also purchased a wonderful fragrance called Wild Rose. This is my go to place for gifts."

"Bought my wife a mother's day present. She had a great time picking out the one she eventually brought home. 60% off was a good deal for the real leather purses. Sometimes you just need to spoil them."