Nordstrom

"I got my prom dress altered here and the service at the pick up desk was rude and I ended up leaving the store without my dress and was told to come back the next day. I wanted more alterations done to it and they said I couldn’t. I was told to wait 10 mins for them to steam it then I was then informed I needed to come the next day because they needed to do more work to it?? Not impressed!"

"I ordered a pair of Dr. Martens fisherman sandals on the Nordstrom website and it came defective. I can’t reorder them because they’re sold out in my size. For $150 shoes, I expect perfection. I called customer service and they wouldn’t do anything about it and wants me to return it to the store which I’m doing right now 03/20 at Fashion Place. I’m writing this review to warn buyers to not buy this pair bc I know they’re going to put it up for sale in store. The back sole on the left shoe isn’t glued all the way on! It’s a size 6 women’s and color is brown grizzly. Nordstrom and Dr. Martens just lost a customer, never buying from yall again."

"Arriving at the eleventh hour, frazzled and in dire need of a wardrobe overhaul for work, I stumbled upon Megan amidst the chaos of my day. Frantically, I poured out my laundry list of specific clothing needs, and in that moment, Megan became my saving grace. Her calming presence and attentive ear made me feel like I was the only person in the store. Megan's genuine interest and knack for understanding exactly what I needed went above and beyond any typical shopping experience. Thanks to her, I not only left with a renewed sense of confidence in my attire, but also a genuine eagerness to return and see her again. Megan's ability to turn a simple transaction into a heartfelt connection is truly rare and something to be cherished. Our conversation flowed effortlessly, as if we were old friends catching up. As someone who values authentic connections and exceptional service, this experience was a shining example of what sets a business apart. In a world where complaints often overshadow compliments, I believe it's essential to recognize and celebrate moments of true excellence. Bottom line: Megan is an absolute rockstar. This type of exchange and feeling I'm walking away with is HUGE for any business to know about and replicate. I also believe in sharing what's working and good. 10 out of 10."

"I can't lmage how this place is amazing, fun to fun walk so long but you end up find most everything you need thanks guys"

"I seriously had the most amazing experience. I went to go look at few colognes and fragrances and I went in having very limited experience or understanding of men’s colognes. Mason at the men’s fragrance counter was beyond amazing. He was knowledgeable, such a master at his craft, he helped guide me and walk me through exploring new scents as well as the intent and occasions to wear a given cologne. With this new understanding, I walked out with 6 new fragrances. I will be back and I’m so happy to have talked with Mason."