LOFT,

1170 East 2100 South, Salt Lake City, UT 84106

"Lauren made my shopping experience today absolutely delightful. It’s hard to find sales associates so kind and willing to help these days but Lauren restored my faith. I usually order online, as I live quite far, but now I will be making the trip for her cheerful and professional expertise!!"

"Very friendly staff and always happy to help me."

"Staff was super helpful. I tried on a lot of items and was able to take as many into the dressing room as I wanted. Selection was huge and all items were in stock."

"If no eye contact, one word answers, zero service, and arms full of clothes without once being offered to start a dressing room is what you are looking for, please visit this location. I have shopped here a couple of times and have seen the service and general atmosphere become unwelcoming. The icing on the cake after everything was at the counter when I attempted to make small talk, by mentioning an influencer showcased Ann Taylor Dresses as being good for women with larger busts. I hoped for 1 dress and managed 3 and felt great. The blonde woman at the register replied dryly, "we aren't Ann Taylor"... Sucked the life out of me as I looked around stunned as to why she said that. I then heard myself apologize for mispeaking as this was a Loft location. She said "yeah". I dunno what happened here but I won't be coming back until the staff changes over. Just not welcoming, no service, staff seems miserable."

"If I could give 0 stars, I would. There’s an older lady who yelled at my 3 yr old who was looking at the earrings. I had a close eye on her and she was being very gentle. Needless to say, she made her cry and then just stood there like a brick wall. As I was leaving , the cashier and the older blonde lady started talking a lot of garbage…I’ve never had an experience like this in my life. Incredibly rude. I will never be shopping g there again."