Hey Dude OKC Outlets 7624 West Reno Avenue, Oklahoma City, OK 73127

"I bought a pair for a Christmas gift and got 1 size too small. They will not accept returns or exchanges."

"Went to this location on 12/16/2023, bought 4 pairs of shoes for presents. There was nothing posted in any noticeable print that all sales are final or no exchanges. To me this is a problem since Hey Dudes run differently in sizing and they don't have half sizes. I went back to the location on 12/17/2023 to do an exchange. When I get to the door the sales person that was at the door allowing people in due to capacity issues told me I could not exchange unless I had a managers signature on my receipt. How would I know that? The policy is posted nowhere in the store. There is nothing posted about this policy nor was I told by the sales person that checked me out the day prior that all sales are final, no refunds or exchanges. If I exchange you still have my sale. The girl at the door was very judgemental. The sales people the day before were very nice. When I did go back I asked if the manager on duty could make an exception she said no not really she never said let me go ask or tried to help in any way. All sales final and no exchanges should be posted clearly for the consumer not in fine print. I contacted Hey Dude corporate they were no help and don't care about the customer either. I will not be purchasing Hey Dude again."

"The staff is friendly .. there were a lot of awesome shoes for guys, lil kids were low to choose from. Females I didn't see much I liked , but go check them out , the sales are great and so are the shoes ... I love hey dudes ."