Red Wing - Lawton, OK

"Every time I come into the store they are very helpful even if it’s not the same person as my last visit"

"As a first-time customer (courtesy of GY), I was not disappointed. Skye lives up to her title as a Fit Specialist. She has the patience of a saint. 5 boxes and 2 insoles later, I found my perfect fit. I will be shopping there again soon."

"Just noticed the boots that I got exchanged are unresolable factory 2nds so I’m gonna put this back up. Also they visibly throw their hands up in frustration and act unprofessional when you ask for a refund."

"I am a first time Red Wings customer. Absolutely love my boots! They are extremely comfortable and I finally see what all the hype is about. That alone would have made me a return customer. But, the associate who helped me in the original sale is named Cybil. Extremely knowledgeable, friendly, and overall pleasant. I purchased my boots (Rio-Flex) which are safety toe work boots approximately 2 weeks ago. Yesterday while on a job site the toe of my right boot got snagged on a piece of rebar and it tore through the toe of my boot (not the safety toe thank God, but the leather). Oh no I thought, there goes my new $300 boots. Being a first time customer I knew that Red Wings have a warranty, so I figured I'd call Cybil. I explained what happened and she looked up my sale and said no problem, she'd replace the boots! So I drove the 45 minute drive still wondering what the catch was, but upon arrival Cybil already had my boots pulled and waiting for me!!! I will say this, I am blown away! Not only by the quality of the boots but, most of all the level of customer service that I received from Cybil! Red Wings and Cybil, you have a customer for life and if my options matters in the slightest, Cybil is a keeper!"

"Great store with a good selection of a high quality product. The staff are very helpful and actually believe in the product they sell. If they don't have your size in the store Donovan ( store mngr ) will do his best to find it for you as quickly as possible. The customer service is top notch. I don't think you can find a better quality boot/shoe anywhere."