Beans & Brews Coffeehouse 11428 District Drive, South Jordan, UT 84095

"If I could give no stars I absolutely would. This has been the worst experience I have ever had. Mc Donald's has better customer service then the kids working here. I had to repeat my order 3 times at the speaker then had to repeat myself at the window, and they still got my order wrong. They are to focused on their conversation with each other and act like your an inconvenience. On top of that they gave me someone else's sandwich when I returned it they gave it to the other customer still. That is absolutely against food handling. Disgusting. I ordered 2 coffees, Received only one and it tasted like absolute garbage. These kids are absolutely Incompetent. Where are the adults? Where is the manager? I called 5 times no answer . I asked for my complete order. They forgot a coffee , and a muffin only for them to laugh like it was a joke. No respect no responsibility. This location is absolute garbage I won't be surprised when they get shut down. I want a refund for my order but can't reach a competent adult and the kids were no help. To them it was a joke."

"Stay away from this location. The staff are slow and ignored me even though 2 were not helping other customers or doing anything. I usually go to Starbucks but this is close to my work so I thought I’d give them a try. Big mistake. Beans & Brew has lost a customer for life. I’ll stick with Starbucks."

"This was such a great experience! I’m not a coffee connoisseur and they were so awesome to work with me and get me something I’d like! So friendly and kind!!"

"Where is an adult manager, kids will talk about their life relationships and gossip with friends (who got his coffee before me) than give me my 16 oz coffee I’ve purchased in more than 15 minutes like you should at a place to purchase coffee. Announcing my coffee is ready would be a great start, wish I could take back my $1 tip. I’m patient because I’ve worked in this service but I’m the only one here minus their friend, a little ridiculous. Customer service truly out the window at this location. And I thought we stopped using the “R” word. Distasteful. I just left without the coffee, check your cameras."

"I work as a night shift nurse. I always come to this beans and brews around 5:15-5:30pm for coffee before work. 9 times out of 10 they are cleaning their frozen latte machine early so they can’t make my drink of choice. They don’t close until 6, they should wait until 6."