Freddy's Frozen Custard & Steakburgers 235 12th Street, Ogden, UT 84404

"I love Freddy’s food and custard first off- and the food and custard was wonderful so full points for that! Unfortunately the customer service was pretty bad at the time I went. The girl at the register was hunched behind the counter on her phone and didn’t notice me come in. After I ordered - she turned around and hunched back down on her phone. Not the best experience, and maybe it was just an off day. But it was extremely off putting."

"This location used to be so awesome. My family has visited this place for years without issue. We recently visited and the food quality has decreased substantially and the prices have increased substantially. The staff gave us our malts almost completely melted, burgers were under cooked. It’s really sad to see this place go this route, it definitely will be going under soon with all the other quality dining options in the area."

"Lunch time was slow for a fast food. I spent close to half an hour waiting for an order. 15 minutes waiting to place my order and another 15 to get it filled. It was interesting to see the employee waiting for my order instead of helping her team fill it. I am not sure if this is the effect of raising the minimum wage from California and Utah's fast food workers are slowing down to stretch their time but this is just the beginning. The sandwich #3 did not have sauce, patty was on the salty side, and no sauce packet on with my fries. For a $12 meal, the future for fast food is declining fast. It looks like the manager or owner is cutting cost to pay their wages."

"Orders a single steak burger with no onions. Burger came with no onions. But like half a bottle of mustard on it, it's not ateable at all. I'm definitely passing on this location again."

"Freddy's Frozen Custard & Steak burgers is a good place that is worth eating once. There is a few items worth eating again, but there are places that I like a little more for the price. We ordered three different combos with different sides and a regular sundae to have a good tasting. The double jalapeno burger with pepper jack cheese was the best of the three burgers. Got cheese curds on the side which were good but a little salty. I got the spicy chicken sandwich which was disappointing and worst of the three and would not order again. I got onion rings which were good and worth ordering. The single burger was not very good as the patties are too thin but comes with a lot of good onions and pickles. Recommend buying a double at the minimum. Had the fries which are thin and very good. They do offer spicy and normal fry sauce which are both good. The sundae we got was dirt and worms which was very good and really enjoyed their custard. Overall not quite a four star place for us as we would only order a few things again, but rounding up as it is a possible place for us to grab some items again from them."