Tiffany Hill: Allstate Insurance

"The customer service is the reason I keep writing them a check every 6 months. They feel like friends. Things have gotten a little tight financially for me and with the help of Tiffany was able to keep my renewal affordable in a time of extreme inflation. Also Jacqueline (spelling) always answers the phone, is kind, and always provides the help I need. I think I’m going on 2 years. No complaints whatsoever."

"Tiffany was awesome, and saved us money we didn’t know we could save. She reached out to us about bundling our auto and home insurance, and I’m glad we listened because were now saving a lot of money every month. She goes above and beyond to take care of her clients. I highly recommend!"

"The Hill Family Insurance Agency is very good about contacting customers with helpful information and are speedy in getting back to and getting things done for them. Chris and Tiffany are who have helped me so far and they always make me feel welcome and I feel they truly care for their customers."

"My experience was not great. I was a 4yr customer and new homeowner. Rates were competitive at first but from year 1 to year 4 my homeowners insurance went up approx. 30% with no explanation, causing a shortage in escrow, which was raising my monthly mortgage every year. I had no claims on my insurance and this office made absolutely no efforts to reconcile. They just said it was due to the appreciation of my house, so I was stonewalled into the higher rates and a higher monthly mortgage that was taking a toll on my finances. Same with my multi-car auto policy. We had 2 claims and my insurance skyrocketed which in most cases it is understandable but an almost 40% increase was a bit much and again no bend or reconciliation. I went to farmers and saved $1700 off of my homeowners policy, and $125 a month on my auto. I received a refund when I cancelled my home policy with this office which got my escrow account balanced and my monthly mortgage went back down almost to where it started. Same house, same home coverage, same cars, same drivers. I'll give this office 2 stars only because they handled the auto claims very well. Other than that I was very disappointed with the lack of empathy and business acumen from this office and would recommend keeping an eye on your premiums to make sure they remain competitive."

"The Hill Family in general is awesome. We've been through two accidents in the past few years with the other drivers at fault, but their team stepped up and took care of us immediately. Tiffany, Chris, and their staff are all great people and have genuine care for the people in their community."