Holiday Inn Express & Suites Altus, an IHG Hotel

"I have stayed at this location 2 times. This place is very clean and the beds are so comfortable. The staff is what makes this place awesome and instead of staying in Lawton Oklahoma I drive to Altus to stay . Staff goes above and beyond making you feel like you are valued. This place is very clean and the bed was so comfortable."

"Jess working the front desk went above and beyond to help my and my hunting buddies work through some booking issues. The hotel was also dealing with some hot water reliability issues (they were working the problem but a fix was just something that takes time) and Jess handled customer concerns wonderfully. We really appreciated her hospitality and professionalism- thanks Jess!!!"

"I’m very disappointed in this place of business due to me leaving a charger box in the room and house keeping took it upon themselves and kept. You CAN NOT be a thief and work in places of business like this. Guess should feel comfortable enough to come there and stay at the location and if something is left, feel comfortable that housekeeping will turn it in to lost and found. On top the inside of toilet had Pooh up around it. Our door looked like someone had tried to break into it previously. Holiday Inn Altus location DO BETTER ABD GET RIDE OF PPL WITH STICKY FINGERS"

"I checked in to the hotel and unfortunately had to check out the same day due to no hot water in the entire hotel so I couldn’t just move rooms. It was expected to be fixed the next day which was when I was checking out. In this difficult situation the front desk gal Jess was accommodating and extremely pleasant and professional. I work in a customer service field and I understand instances happen and sometimes they are out of our control but I wanted to throw in the positives that the hotel was clean, rooms were nice. It was solely the hot water issue that was the problem."

"DO NOT STAY HERE IF YOU ENJOY TAKING WARM/HOT SHOWERS. stayed here for 2 weeks while we worked in town, and they switched us to about 12 different rooms and none of them had hot water. Both weeks the last was saying they would report it and blah blah blah.. only reason we stayed again is because my supervisor is a jackass.. just save yourself some trouble and go somewhere else."