Microtel Inn & Suites by Wyndham Altus

"It is so close to the city and very convenient for going to the mountains. Staff was super friendly and accommodating which made the experience even better. Can't stress how much of a blessing this hotel was, and it had free laundry which came to be super helpful with children. super clean and quiet and crime free."

"I have to say, that was the worst Wyndham hotel I have stayed at. Doesn't look like they have updated anything since the 1990's The archaic TV's kept a message on them that something wasn't HD. Of course it was the TV itself. It was impossible to search for programming with this message covering the screen. The carpet had holes, the curtain fell off its rod, and much more. I've stayed at Wyndham hotels out in the oilfield area that were in much better condition and better equipped. The Breakfast was a joke. They had cereals, but no milk and no staff to refill, and I was there pretty early!"

"Where do I even start? I recently stayed at this hotel, and unfortunately, my experience was not a pleasant one. The first thing I noticed was the hard, lumpy bed that made it nearly impossible to get a good night's sleep. To make matters worse, there were no real blankets, and the pillows were lumpy and clumpy. The bathroom was also a disappointment. The shower curtain was ripped, and the bathroom tiles were broken in several places. On top of that, there were stains on the furniture and carpets. But the worst part of my stay was the complete lack of heat in the room. The air unit did not work, and the draft coming through it was so bad that I ended up leaving a day early because I couldn't take another night of frozen hands and feet. The TV was also jacked up, and I was stuck watching a super tiny picture. To top it all off, the breakfast was lacklustre, and I ended up going to town to eat. I would never recommend this hotel to anyone, and I urge you to take heed of the negative reviews. When I come back to town, I will definitely not be staying at this hotel ever again."

"I do not recommend for anybody to stay at this hotel it’s nasty and filthy !! We came down from Dallas to family event all hotels were booked except this one. We check in got ready and left to our event. When we came back to the room to go to bed I check the bed has always before we lay down I found 3 bedbugs !!! Disgusting I call the front desk for a refund because I was not going to stay there with my two kids. I was told to call back and speak to Priscilla the next day. I came back to Dallas that same night at 1:30 am not taking a chance. I call Priscilla spoke to the manager. She was very unhelpful and very rude. No help at all very unprofessional for her position. She said I was not able to get a refund back after. I told her I had evidence and pictures of the bedbugs she did not care at all ! Don’t waste your money and don’t bring bedbugs back home! Stay away from here"

"“We stayed here over Thanksgiving 2022. Our room was awful. The carpet was stained with big stains were things had obviously been spilled and small stains all over that looked like makeup or food not sure. The carpet was stretched so badly that it was folded over in some areas where it no longer would lay flat. The drapes in almost every room were water stained, and mold stained where they have been wet from condensation. They were also dry rotted and literally falling apart when touched. The towels in the bathroom were white at one time I’m sure but are now a light tan. The sheets were no better. Neither looked clean as they were dingy and stained. My pillow case had mascara still on it along with other stains. They very well could have been clean but gross non-the-less! The bathroom had holes in the wall above the shower and the corners of the floor had orange mold. The toilet seat was chipped and the white paint was gone from use. The second night of our stay that was already paid for but I could not bring myself to stay. My daughter and I left and went to my in-laws and stayed on the couch. This property needs a major renovation and cleaning. The staff was friendly enough but I will never return. For the price I didn’t expect 5 star but I did expect basic maintenance and cleanliness."