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Holiday Inn Express & Suites El Reno, an IHG Hotel
1817 Southwest 27th Street, El Reno, Oklahoma 73036
About the Holiday Inn Express & Suites El Reno, an IHG Hotel
The Holiday Inn Express & Suites El Reno is a comfortable and modern lodging option located in El Reno, Oklahoma. Situated at 1817 Southwest 27th Street, this IHG Hotel offers a convenient and welcoming stay for travelers in the area. Guests can enjoy spacious rooms and suites, complimentary breakfast, a fitness center, and a refreshing indoor pool. Whether you are visiting for business or leisure, the Holiday Inn Express & Suites El Reno provides a relaxing and enjoyable experience for all guests.
Photos of Holiday Inn Express & Suites El Reno, an IHG Hotel
1817 SW 27th St, El Reno, OK 73036, United States
Reviews of Holiday Inn Express & Suites El Reno, an IHG Hotel
"I highly recommend this place. They provide great service, the rooms are clean and the beds were comfy. The kitchen staff was pleasant and attentive, they kept the food stations full and the food was good. One day, they offered scrambled eggs and another day omelets. You won't be disappointed!"
"Fridge doesn't work, bed is old enough that you can feel the springs ,WiTH the comforter still over the bed. The lobby decor is cool and clearly they chose form over function. Bad call for an IHG. I can usually count on IHG for a decent bed and functional equipment. Furter note, the sink is cracked and leaking, the stopper is absent, and the AC is low on coolant. Will never stay here again."
"Location of this Holiday Inn, in El Reno, OK was decent, right off the interstate, and the room was very clean, but water tasted like well sewage, so bring your own. TV worked when I arrived, but the day I was checking out, the TV did not tune into any station. Front desk attendant did not give me my room receipt, which I need for expense report reinbursement, they said they would email it but did not. After waiting over 8 hours, I called the hotel phone number listed on Google, but it was answered by an IHG attendant, not at the hotel. I told her my situation and she said that she sent a request to the hotel, which I did that already with no results. She said might be 48 hours before I get a receipt!! So much for being an IHG Gold member. There are other options for future stays in El Reno, which I will try."
"The place is right off the I-40, maybe hop back on and go find another hotel. Wi-Fi was down the entire stay in my room, apparently it only worked on the 1st floor according to the front desk. The mini fridge was cool enough to not notice that all the food would be spoiled and wet by morning when the freezer thawed out. Pool was half empty and looked like it had been down for awhile. The staff was friendly and apathetic to my issues, ( when you can catch one of them behind the desk). Overall a solid 2 stars. Definitely turned me off of Holiday Inns for awhile."
"I called ahead prior to our arrival to see if there was availability for the night. The man on the phone told me there was, but he couldn’t help me because we was in the middle of something. We were 20 minutes away, so we arrived hoping there was still a room. The man at the desk asked if we had a reservation. I told him no, I had called and he was busy. He said that calling means nothing. Well duh! They still had a room available, so we took it. It was 2am, and we had 3 exhausted kids. He took our card, and then let us know he couldn’t give us a receipt because his printer was broken. Had been for days, but no one had come to fix it. He took our email and told us he would send us a receipt when the printer was fixed. Apparently emails require printers? The lobby looked like all the other Holiday Inn Express we had stayed at along the way. Upon exiting the elevator, the hall smelt musty/moldy. We made it to our room, and found that, although the lobby looked like a Holiday Inn Express, the rooms were far from. They are VERY old and run down. The carpet is covered in stains and the linens are thin and dingy. The toilet ran all night. It was not soothing like a sound machine, it was annoying and loud. The shower had mold and the toilet had a mystery substance all over it. I don’t even want to know what it was. It was definitely not a cleaning product. Everything has a sign that it was either closed or out of order. The real kicker is that it cost the same as the real Holiday Inn Express, so we paid a hefty amount to stay there. Such a disappointment. We chose this location because we wanted to avoid staying in the heart of a large city. We should have waiting until we made it through Oklahoma City and booked on the other end. Needless to say, we will NOT be back."
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