Blake Utter Ford 215 North Highway 75, Denison, TX 75020

"We come to Blake Utter rather than any of the other Ford dealerships because of the service Tanner and the Service Dept provide. They are friendly, professional and get our vehicles in and out in a timely manner. Highly recommend!"

"I was disappointed. Found a used vehicle that had been in an accident. I asked them to simply paint the trim to match and Jesus Alvarez (sales) said they wouldn't even consider it. I'm not going to pay $20k for a vehicle I need to go home and paint myself because the dealer doesn't care enough to make a product at least look decent."

"Nice people....pleasent experience and got a truck to boot. Blake Utter Ford was the 1st place I pulled into looking for a 3/4 ton. Quite frankly, I'm a Chevy person, but things change. Stop on by and speak with Mark. He's super nice and can get you going with ease, and the finance manager Chad is easy to work with and kind as well."

"Everything was fine, did a full service oil change, tire rotate and multi point check on my wife's Lincoln Nautilus. After a little over an hour the service advisor passed by me in the waiting room and said "Your still here, nobody called your name". Our vehicle was done and parked outside."

"After having oil changed, Filter was not checked as the paper work said, screws were broken off on the filter box. Twice the heat shield was not replaced properly. First time it partially fell and dragged under the car, sparking, almost causing a grass fire ( heat shield shown below) (service manager at Blake utter replaced it) second time, flew completely off the car and almost hit the car behind us (service manager has ordered a new one to replace it again) The heat shield is supposed to be clipped on, but they bolted it in place, making it difficult to remove, we ordered our own clips to fix it, but the they will not work since the holes have been drilled out. All that was offered was a free oil change for our next visit. And I know what you are thinking, why go back… On 9/19/2023, my husband took the car back to Blake Utter since the oil change was free.. He even took the heat shield off himself so that would be a non issue. The service manager looked everything over to make sure there were no issues before my husband left in the car he noticed it was making a strange noise, the farther he drove the worse the noise, so he pulled over to discover, THEY FAILED TO TIGHTEN THE PASSENGER BACK WHEEL AFTER THE TIRE ROTATION!!! My husband called the service manager and he sent a crew to come fix it. He also said, the person that had worked on our car the last 3 times was fired. My husband over heard the guys say, guess they finally got tired of his mess ups. FINALLY!! Can we say that this place is nothing but negligent.. They failed to do things properly almost causing harm to my family multiple times as well as damage to my car! This is unacceptable and beyond ridiculous! We will NOT return! No matter how many “free” oil changes are offered!"