American Fidelity Assurance Company
9000 Cameron Parkway, Oklahoma City, Oklahoma 73114
About the American Fidelity Assurance Company
American Fidelity Assurance Company, located at 9000 Cameron Parkway in Oklahoma City, Oklahoma, is a caring and compassionate institution that understands the unique challenges faced by the education community, public sector leaders, and the automotive industry. With a focus on providing comprehensive benefits and education plans tailored to the specific needs of each industry, American Fidelity is here to support and assist you. Visit their website at americanfidelity.com for more information and customer support.
Photos of American Fidelity Assurance Company
9000 Cameron Pkwy, Oklahoma City, OK 73114, United States
Opening hours of American Fidelity Assurance Company
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
Closed
Sunday:
Closed
Reviews of American Fidelity Assurance Company
"This company is a total mess. Your employer choses them so they know that you can't do anything about their terrible service. Almost every interaction I have had with them has been painful. Nothing has been easy from setting up the online access - was on the phone for hours - to getting my card - had to have it sent 2x because they messed up the address. They have denied claims for no apparent reason and just asked me to resubmit. They also took out the wrong amount of money every month which I caught myself.In a functioning market, they would be out of business. I expect them to be eventually if they don't invest in IT and infrastructure."
"I have sent in Documents to get reimbursed - several times payments to my Dr out of pocket - The keep denying these people are crooks do not do any business with them take your money through out the year then deny to keep it, CROOKS!!!!!!!!"
"Greatest place I've ever worked! I am very proud to be apart of this company for almost 3 years now. I promise everyone we do care about our customers we strive to make every experience as flawless as possible."
"They have stolen my money, and demand I pay my money back with more of my money. I truly have never seen such corporate greed as this. Only disgusting humans would do this to others."
"Very nice staff on the phone, but our patient submitted a claim in September of last year and we still have not been paid. I had the AF assigned claim number and they refused to talk with me about it. Having dealt with insurance companies for 30+ years professionally, this seems like an effective dodge to not fairly pay claims. Plus, I waited nearly half an hour to speak with someone. One star if not for their nice staff."
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