Mazzio's Italian Eatery

"This place is a hit or miss usually. But last night I called in a order to pick up. They said it would be 20minutes to pick up. I got there and waited 30 more minutes AFTER the 20 minutes. I asked to just get a refund because I had paid at the window before the wait . They told me they only had 2 people in the kitchen. But didn't give me my refund.. so someone got a free dinner. I have small kids and it was already late so we went and got something else."

"We go for the Tuesday night pizza and salad bar buffet almost every week. The restaurant is always clean. The staff does a good job of keeping the tables bussed and the buffet full. The people that work there are always very nice."

"We have used this mazzios for a while being from this area and we can say this is not a good place to eat. They have messed up our order so many times and it’s a nightmare to fix. The pizza is not good and the crust is paper thin. Today we ordered hand tossed pizzas and got super thin crust and we found what was like little rocks in a piece of pizza. Multiple times we have had to take wings back because they aren’t made right with like no sauce on them. Reccomend you go elsewhere for pizza."

"Absolute chaos, 50 min wait for 2 medium pizzas. NO Explanation. NEXT VISIT: My son wanted to come here for his Birthday.... So not my choice. I believe in all honesty that it was just simply an understaffed situation. I was not going to add to this review until one of the staff members berated a group of elderly individuals because they asked for some plates for the salad bar. One of the ladies was very obviously shaken and upset. The tables were not being bussed. Our food took 35 minutes to even begin arriving to our table and about 50 minutes total delivery time. Another customer saw me taking pictures then came up to my table to let me know that if I was planning on calling and complaining that it would do no good. It seems like this place has not been kept up like it was in the past. The bathroom was pretty gross, if you look in the pictures you can see that there's boogers and other schmears on the walls. The food on the salad bar was surprisingly excellent, the food that was delivered to our table was exceptional. I'm so torn about this location, trying to support a place that has been in town for so long, but also tired of the long wait times and sometimes downright disrespectful treatment of myself and other customers."

"so bad, me and my boyfriend went here and the service was terrible. the cashier gave us the “wait” finger, and told us it was taking so long because he was “tired.” literal pieces of a fallen ceiling tile in a booth… fans had so much dust on them and it was directly over our heads! nasty! floors hadn’t been swept throughout the day at all, pizza crusts EVERYWHERE. a pretty gross place to eat, we tried to use a coupon, and had to stand at the register for 10 minutes before we could begin to think about eating, after paying and getting our drinks, we realize there were hardly any clean tables. there were only a few parties seated, but the remainder of the tables were cluttered with plates and cups, that looked like they’d been sitting there for hours. watched a party of seniors sit at a corner booth with debris at their backs. sad to see! this place could be great, but there’s no atmosphere, nothing playing on the tv’s, no music, only a cashier yelling “i hope you fall!” loudly enough that the entire restaurant stopped eating and turned to look at the kitchen. came in for a friday buffet lunch, and left extremely unsatisfied. won’t ever eat here again."