Tulsa VA Behavioral Medicine Clinic

"First meeting was great. Second meeting I was double booked, and the provider didn't even know I was there. It took 9 weeks for my next meeting with someone new, and I was notified several minutes after my appointment time, the provider was in a meeting and would be a little longer. Time management is reserved for the private sector, where there is an incentive based pay scale... not here."

"My mental health team are always expedient are very helpful whenever I need refills or advice about whatever I need."

"Docs are nice. Good atmosphere. Just have give them a chance to help you as best as the va can help someone."

"The people are amazing, Dr. McKee has single handedly given me more therapy and advice than I even knew existed. The Anger management class wasn't very good, so that is why I gave it 4 stars, but other than that they do offer group therapy, therapists, and psychiatric medication and help if you need it. Basically they cover the spectrum of behavioral health in Veterans and if you aren't going here you probably should be. Ted, Shelly, and Dustin are great receptionists and the service is great as well as the scheduling. They also have Magazines to read while you wait, they even had my Game Informer so I was happy..."

"The only reason I'm not giving this an even lower rating is because it won't let me give them just a 1/2 star. The actual care is great when I can actually get in and get an appointment. I just got off the phone after waiting 20 minutes hoping that I could either reach a human being or at least schedule an appointment with my counselor now while I'm still thinking of it. No such luck though. I'm not even mad that I wasn't able to get an appointment schedule with anyone today. It's Saturday, so I understand, but what absolutely aggravates me is the fact that instead of having any sort of voicemail where you can leave a message to have someone call me back to help me schedule the appointment I need to schedule...it just kept me on-hold as if someone's there who's going to get to me soon when that's just not the reality. It really makes me want to scream and cuss into the phone to be honest and the VA should be ashamed for teasing veterans who have mental health issues in such a manner. I'm not suicidal, so I'm not going to call the crisis hotline and I'm not having an immediate emergency that requires a 911 call, but can I not leave a message to have someone call me back, so I don't have to set an alarm and hopefully remember to call back 8AM on Monday? You guys have got to fix this issue before someone actually does get driven to something unthinkable because I can just see someone else thinking that nobody's going to help and...well...I just hope this piss-poor service doesn't cause any veterans to take that measure."