Dr. Al-Khouri, M. D.

"My original post was deleted. I went to this office May 2018 and there was a clerk named Mary who worked the front desk. She was extremely rude and I remember thinking to myself the only reason you’re able to treat us like this is because most of your clientele is on state insurance and don’t have any other options. Someone said that we find her rude because of the wait time which makes no sense. If that were the case, then we would think both of the clerks are rude. The other clerk was nice but I never went back to that office. Instead I just waited three months to be seen by an OU provider with my BCBS insurance. Dr. Al-Khouri had this nurse practitioner there at the time, this was May 2018. I had to wait four hours to see her and when I told her that I feel like I have borderline personality disorder this woman laughed and said I think all women have that. I told her I wanted to talk to the doctor. She got offended and said a nurse practitioner is just as good as the doctor. I don’t agree, but I digress. So I had to wait another two hours to see the doctor. I told her I’ve been here all day another two hours won’t hurt. By the time I made it to his office, I was crying because the waiting room was so freaking chaotic and the nurse practitioner didn’t take my concerns seriously. My appointment was at 10 AM and I did not see a provider until 4 PM. This place needs to be shut down. When you’re a first time patient they put you on a waiting list but they don’t tell you that until you come in. Had I known that, I would’ve had them schedule my appointment for 4 o’clock instead of 10 AM. As far as the doctor is concerned he was reasonably compassionate but I had to jump through hoops to get to him. I would not recommend."

"Went into the office for a first visit. This office is filthy. Had to use the restroom. It smelled like urine. Hand sanitizer dispensers were all empty. No toilet paper in the bathroom. Luckily there was a roll of paper towels under the sink. No soap in the bathroom. Another hand sanitizer dispenser and NO sanitizer. It's also in a horrible area. I left before I was seen. I had seen enough."

"Dr. Al-Khouri is one of the best doctors I've ever come in contact with. He listens to you and he knows his stuff. I know a lot of people gripe about having to sit there and wait for him to get there, but it's worth the wait because he's a very good man and a very good doctor. He always makes sure I am doing ok and my medication is helping. If it isn't he is quick to help me try something else. I just feel like I needed to leave this message because the last time I was at the office people were very rude when we were in the back and he's doing his job, so just let him. Some people have worse issues than others and they need a little extra time. Be patient, this is one doctor that is worth it. Thank you Dr. Al-Khouri for being the great doctor that you are and everything that you do for all your patients, including me."