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Norman Urology Associates PC
500 East Robinson Street, Norman, Oklahoma 73071
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About the Norman Urology Associates PC
Norman Urology Associates PC, located at 500 East Robinson Street in Norman, Oklahoma, is a leading health institution specializing in comprehensive urological care for men, women, and children. Dr. Alex Jones, M.D., along with Dr. Whitesell, are highly trained to treat disorders of the urinary tract and male reproductive system. Living with leaks and accidents can be challenging, but our team is dedicated to providing compassionate care of the highest standard.
Established in 1987, Norman Urology Associates is committed to the detection, treatment, and prevention of urologic diseases using the latest diagnostic testing and treatment techniques. Our top priority is patient care and satisfaction, and we strive to help you recover your health and well-being as quickly as possible.
To make an appointment with Dr. Jones or Dr. Whitesell, please call 405-360-9966. We look forward to serving you and providing the care you need to live a healthier, happier life. Additionally, Dr. Jones shares his personal philosophy on community involvement and leadership in City Lifestyle Magazine's Men of Influence feature.
Learn more about how alcohol consumption impacts kidney function and discover recommended limits, when to abstain, and when to seek medical advice at Norman Urology Associates PC.
Photos of Norman Urology Associates PC
500 E Robinson St # 1300, Norman, OK 73071, United States
Opening hours of Norman Urology Associates PC
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 12:00
Saturday:
Closed
Sunday:
Closed
Reviews of Norman Urology Associates PC
"The Dr Alex Jones is good but the nurse and staff are very bad. It has already been 4 business day I am waiting them to fill out insurance per-aproval and they, I guess, don't have time for it. As they mentioned on the phone it is up to me to wait, to pay full price or to see another doctor. If I was Dr Jones I would reconsider the staff members who make him look bad and loose patients. Save your time and see doctors with more responsible staff members."
"I have been a patient of Norman Urology for many years. Their care during my Prostate cancer from 2009 through now has always been great. After Dr Phil Jones retired, I have been seeing Dr Dakil, he’s great. Kent Bayes the PA is the Best and the RNs are great too. My deepest thanks to RN Shelby and RN Jessica this week. Highly Recommended"
"To the young lady who got snarky with me on the phone because I wanted my medical to be accurate, I'm the one getting poor healthcare! It showed me how low your education level is because if you are educated you don't retaliate. I went to Mayo Clinic they are making you all look low on the education side. I filed complaints. I have had blood in my urine since May 2023. It was not urgent at all for any of the provider's that billed my medical insurance. I'm tired of paying salaries for people who provide me below quality of care and then have the nerve to get snarky with me because I want my medical record to be accurate, so a doctor can figure out what is wrong with me. Why have a medical record if we can document what was NOT done? I found a team of doctors who take blood in my urine for months serious. Once they got my records; I already had 6 appointments scheduled for one day. Those were the records I provided. This team of doctors understand healthcare and has a staff the provides great service. Doctor you never even checked me for edma and some of my vitals are wrong because nobody took them, but documented them. As a patient who is ill; I expect better from healthcare. Count how many UA's were done on me in all those months before I walked into your office and you think I would come back to your office? It took me months to get into Urology and I get a poor First Time Patient Visit, then attitude because your office documented something they didn't do. You may of looked at my referral that was nice, but since patient's have to wait so long to get into see you, it would be nice if you could review more medical records then the referral because patient's are getting worse waiting to get into specialist. It would of been good healthcare if my primary care provider called you after my pt. summary on 6/16/2023, instead of after I made a complaint about her office. Terri should ask her MA about my message regarding gross hematuria, severe pain. I didn't even get a urine test. Norman Urology Associates PC called to schedule me two months out. Thanks for the kidney issues, now. HR told me to file my complaint, so I'm not coward; the first provider with get t investigations, 2nd provider will get two investigations and your office will get three. Next time you poke the bear make sure you know the bear you are poking. NPI numbers? Governor's office? And the Oklahoma Medical and nursing board. Thank you for the advice you kept me busy! I'm happy the Mayo Clinic is help for patient's in need of urgent medical attention and GREAT DOCTORS . You can get into Mayo Clinic in 30 days. I waited months for this office to retaliate against me. Someone got in trouble and maybe her phone was taken away. As a patient; insurance, CO pays and coinsurance pays your salary. Stay off your personal cell phone and work for the patient's who are paying your salary...those people are the patient's. An Integris ER doctor helped me, he told me I was profit over patient care. I'm petrified of healthcare in Oklahoma because he was right! Thank you for the worst healthcare know to the medical world and the horrific experience."
"I am really not sure what to think of this office, maybe go somewhere else for implants? They try and meet needs across the state in areas where we don’t have proper providers or specialists and I feel that is positive. The staff overall is caring, but does seem to have some communication issues to either iron some wrinkles out or figure out how to expedite between the multiple locations. Feels like some things that are communicated don’t get passed along. Personally a little displeased with my last appointment when I told them the implant they had installed was hurting, not working as effectively, and really ruining my sleep overall. I was told to go to pain management and get a pain pump (after I was already questioning the first implant, I’m really hesitant to get any other installed) After nearly falling out in their office having told them I would like it removed my concerns are ignored and a bladder antispasmodic (not even covered by insurance) is prescribed. I go to the ER where they call the on call provider after symptoms cannot be managed by my current treatment, I shut the device off to get any relief and am told “all I had to do was ask for the device to be removed, and they would have scheduled it.” I understand falling out in the office is one of those unexpected things to happen during a regular appointment. I just don’t really quite know what to make of that appointment. Sure hope they call with a surgery date soon. Thought great things of this office at first, now I’m escaping a nightmare."
"I have had absolutely great experiences with everyone at this office...reception, scheduling, billing, nurses and Dr. Jones. I have never had a physician spend so much time with me, explaining things and listening to my concerns. I 100% believe Dr. Jones truly cares about his patients and makes every effort to make sure we are completely informed, while providing exceptional care. I recommend Dr Alexander Jones, and the entire staff, without hesitation. I wish all doctors showed the compassion and empathy displayed by Dr. Jones."
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