OU Health Physicians - Psychiatry Clinic

"Won't answer phone calls. Can't setup an appointment because you won't answer and won't call back. I will ONLY ask once for help. I did. Best of luck to anyone needing help."

"They have continued to give my wife her prescription and then run out of stock and take their time getting her more when she takes vyvanse. And just recently and right now she found herself off of it after a month for about a week now and supposed to pick up the new prescription today but they decide to take their time and not worry about side effects or any issues that can occur from a more risky drug and continue telling her when she has the phone answered by the same rude and irresponsible nurse every single time that she sent it in and the doctor has to do it now instead of getting up and asking the doctor questions after our 4,5,6th call and the past 2 days they have decided to close 30 minutes early in the middle of my wife calling on and off when they told us yesterday we will have it today but then not so surprisingly told us the exact same thing today that we’re gonna get it tomorrow. This place is disrespectful and I hope people see this. People reach out and ask for help for their issues and they get prescribed medications that the nurses and doctors just get to decide when they want or don’t want you to have them essentially"

"Do not use this facility if you want continued care. A new psychiatrist-in-training is assigned each year (after 3 or 4 appointments). None of them read the notes in my chart from the prior doctor, Only one of the doctors I saw even listened to my concerns and acted like he cared. Each one messed with my medication, I think just to show they knew better than their predecessor. Trying to get refills on medication was a nightmare. My pharmacy would send a refill request. After 2-3 days I would call. I waited on hold forever to even leave a message re: a refill. It took about 5 or more days to get my med refilled. If I tried to order refills 5 days early, they wouldn’t refill them because it was too early. Their system may work for some but it has been a total disaster for me and it has only made my depression, anxiety and ADHD worse."

"Takes forever to get anyone to answer the phone, and when they do they don't pay attention to what you're saying or know what to do for anything. You try to call the patient portal number to set up a patient portal so you can just message the doctor yourself and that number goes to a generic voicemail. Guess we're back to the pediatrician and waiting for an opening elsewhere."

"The doctor here, the pa I suppose, she's not equipped culturally to deal with all races, maybe she just lacks empathy. Erin Walling you failed me. You did not listen to me, and you actually made my life worse. I am better now, no thanks to you or the clinic."