Mercy-GoHealth Urgent Care

"Took my daughter in 8 minutes before they closed with a forehead laceration. They got her in immediately and were wonderful with her. Huge thanks to Dr. Mashek and the nurse (I don’t have her name!) for being amazing."

"Been here for many years and the service just gets worse and worse. I took my kid here as I set an appointment and the nurse kept saying my kids name wrong after repeating it the correct way to say it about 5 times. Get in the room and tells my child she is in a hurry and she needs to let her work fast. As if other people were more important than her. Then we go to the bathroom as instructed to get a sample, came out and they had the room we were in cleaned out and another lady came and asked if we were put in a room. Yes we were assigned this room, we went for a sample as instructed to and told to come back. I'm just glad the Dr was atleast nice."

"Worst experience I’ve ever had with Mercy before. I can in violently nauseous because of a pre existing stomach condition, but because I was being so loud, the dr came out and said the only thing she could do was check me out and give me a prescription for pills. She said they didn’t even have the manpower to do an IV. Worst experience -1/10 stars. The receptionist was rude, they just didn’t want to treat me. I had to go to an IV Hydation therapy place and pay $228 for an IV with Zofran. Not only did that not work but later had to go to the emergency room. They said they’d never heard of an urgent care not able to do an IV. They said that was ridiculous, im filing a complaint through the website with this facility. Hopefully y’all get the help you need"

"Waited an hour and 40 minutes to be seen. Told her when I first got in to the building what I needed as I've had severe allergies sprout up time to time and I know what has helped. Hard to breathe, really puffy eyes..the list goes on. I was seen by Lauren Donelson and she was rude from the beginning. I explained everything to her and she told me to "take a Zyrtec." If I am coming to urgent care for this...don't you think I should get help and not told to do something I could have done at my house 2 hours ago? Would never come here again!"

"Took my husband here after getting horrible care at integress ER. Everyone at the urgent care was wonderful the receptionist, nurses and doctors were so caring and professional. They took good care of my husband. Fantastic place!"