A New Beginning Healthcare and Spa

"The most disrespectful providers who with no regards to anyone's time. Staff is stressed out and uninformative and when asking for an update, was treated as if we were asking for a handout. So many other providers to be treated like we are waiting in the welfare line. AVOID!"

"I have been getting pellets with them for over 4 years. The doctors and their assistants are great. The front desk is another story. The don’t return phone calls, leave you on hold for over 30 minutes, lost my referral and then cancelled my appointment before calling me, showed up two different times on their request for an interview and then told the interviewer wasn’t there or was too busy. I’ve been billed and sent to collections for co-pay’s that I’ve already paid, when I call to inquire about them I’m told not to worry or they’re not sure why and they’ll call me back, which they never do. The front office needs some serious help and yet they do nothing. They are losing business. I’m looking to move my business to another clinic. It’s sad and they need to fix it."

"I receive pellets from this place and this is my 2nd set (5th month). They draw labs WAY BEFORE PELLET so the labs have changed by insertion. They don’t return messages. The hormone therapy isn’t working (hot flashes, hair falling out and crying all the time) so the pellet apparently doesn’t have correct mixes. I had went to another place and it was great. I will move back. I am sad they are very non existent with communication"

"Dr Webster and Dr Carter are amazing! Dr Webster truly saved my life. At 38 years old I was diagnosed with a genetic disorder all because she was invested in my health. I’m quite sure had she not suggested I get tested I wouldn’t be here. I love seeing either Dr, they both really care about their patients. The office is busy, but worth the wait and everyone is extremely nice."