DLO Council Crossing Patient Service Center

"There should never just be one employee working. I came here earlier in the day and left because it was taking so long. Came back about an hour later, waiting room still full, and still just one employee working. There aren’t enough seats for everyone and people kept coming in. They need more help."

"Really, my review of the company is a 3 but my review of the kind person working all alone is a 5. Her name was Cat and she was great! The waiting room was full, it was almost closing time, and she was the lone person working in the whole place. DLO needs to staff appropriately! This worker shouldn't have had to stay 30min after closing to get everyone taken care of. But she stayed upbeat and kind the whole time! 5stars for Cat. 3stars for DLO."

"I read the negative reviews but chose to go ahead and use this location because of convenience. When I arrived I was 6th in line and my waiting time was 15 minutes before being called back to a room. I was greeted by a young technician who was friendly and courteous. After completing my paperwork I was out of there within 10 minutes. I would highly recommend this DLO lab."

"After reading several bad reviews of this location I didn't want to come to this specific DLO. However it is the closest to my house and I decided to go here anyway. I was first in line at 2:30. I was out the door within 5 minutes. Both ladies working there today were professional and friendly. While nobody likes taking a drug test for work or having blood drawn I felt this place was clean, fast and professional. 10/10 service"

"I've been here twice. First time a nice, young woman was super helpful and kind. The second time, an older, hateful, rude, angry woman was there. I'd say she helped us but she didn't. We ended up leaving. Do I really want my 11 year old to have blood work done when the person is mad at you for just walking in??! I guess she doesn't want to be there. One of the rudest person I've seen. Highly don't suggest unless its not that older woman. Beware. She has long hair and wears it on top of her head."