CVS Pharmacy

"Awful! Simply awful!!! It is a shame that after more than 20 years I must take my/my partner's prescriptions elsewhere to be filled. There are constant tech turnovers and they haven't any basic knowledge in order to assist their customers."

"I was in line at the pharmacy to get my prescription and was next to be waited on. The guy told me they have to close for lunch and I'd have to come back later even though it was already filled, he just had to ring me out. That was so rude and completely unprofessional."

"My wife entered the drive thru line at least 5-10 minutes before 6 p.m. The customer took over 15 minutes to go thru the line. Then my wife got up to the window and the tech told her that there was nothing for her. NOTE: my wife ordered a script the day before and was told that she could pick it up the next day, now she was there the next day and was told there was nothing for her. Then the Pharmacist said that they were closed. They close at 6 p.m. Mind you she was there at least 10 minutes before 6 p.m. NO OFFER TO TAKE CARE OF HER. I am highly upset at the Pharmacist action. I await to see what your response will be."

"I stopped using this pharmacy years ago because of poor service, but went back for a specific need today. I'd even called ahead to confirm, waiting through several minutes of irrelevant automated messages before getting a person, and then got a completely different story when I got there. The in-person staff member was rude and struggled with language, as was very clear from the interaction with the customer before me. At my turn, this person could not get my name right after multiple attempts. After I'd said my name for the third time, more slowly loudly and clearly, I was told by the staff member not to yell at them. The only words I said was my name, and still I only got a blank look. I was very confused. Did I need to write it down? I never even got to the purpose of my visit before it was obvious this wasn't going to work; medicine is not a place for poor communication skills. There are plenty of other options, and it took less time to contact a different place nearby than the time I spent getting nowhere at this location."