Primary Care - West Moore

"Took my son on April 18th had a radical wrist fracture. Today is may 2nd I just got a call from Ortho today. I've been calling the office since the 20th to find out what's going on with referral .middle of last week Iwhen I called I was told someone would check & get back with me they never did. Yesterday I was given the name & number for the referral center to call n& find out my self by Mallory. Tasha got involved & handled the situation. I really miss the old staff that Dr Layne & Mandi had it was better. This is review is for the Norman primary care west Moore not Dr Layne or Mandi they are awesome . Also I just got a bill for my husband & realized the office staff have not been filing with our insurance company. I don't know what they problem is with the office staff but they are really not on top of things. If I could give a zero rating that's what it would be"

"I made the switch to Primary Care West Moore from my son’s previous doctor‘s office about a year ago and it was the best decision I could have made for our family! Everyone we’ve encountered there is so nice and Mandi is wonderful and extremely informative. She answers my hundreds of first time mom questions so professionally and with care. Highly recommend!"

"I've taken my newborn son twice . The third time was supposed to be today . I have an appoint for 11 am for my sons 2 month check up , they called me the other day to ask if I could come in at 2 PM today instead because the doctor wasnt available. It's hard to get ready to do anything with a newborn especially since he has colic but we got there checked in got him out of his car seat cause he was fussy just for them to tell me they couldn't see us today because my son isnt technically two months old yet . Even though they set the appointment and then didnt bother to call me before o got there or even teller that when I called to reschedule . Finding a new doctors office asap ."

"My kids have been going to Dr Layne for over 10 years. Ive never had issue with him or his staff. Most times I can get right in. Doesn't overbook so uou aren't waiting forever. Now I have switched to him bring my primary. I trust him. My kids trust him. He is really a great doctor."

"The office staff is wonderful and always on top of things. Dr. Keith Layne is by far one terrific doctor. He's compassionate and really listens to his patients. He will go the extra mile to make sure he's ahead of any issue medically you may have. My children have been seeing him for about 8 years, and I just started to use him as my primary 3 years ago. Dr. Mandi Brown is just as compassionate about her patients. She's very proactive. I highly recommend the clinic."