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Trevor S. White, OD
100 North Choctaw Avenue, El Reno, Oklahoma, United States
About the Trevor S. White, OD
Trevor S. White, OD is a reputable health institution located at 100 North Choctaw Avenue in El Reno, Oklahoma, United States. This institution specializes in providing exceptional eye care services, with a focus on optometry. Dr. Trevor S. White and his team are dedicated to offering personalized and comprehensive eye exams, vision screenings, and treatment for various eye conditions. Patients can expect top-notch care and expert advice on maintaining good eye health at Trevor S. White, OD.
Photos of Trevor S. White, OD
100 N Choctaw Ave, El Reno, OK 73036, United States
Opening hours of Trevor S. White, OD
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
09:00 - 12:00
Saturday:
Day off
Sunday:
Day off
Reviews of Trevor S. White, OD
"They put you on hold to quickly. I know phones are busy but acknowledge the person response first. ."
"Tried to get a reorder on an existing prescription. Refused me b/c prescription which still works great was 'expired'...said I hadnt been seen in awhile. I told them I had to be seen by another doc b/c they are closed Fridays. Still refused to reorder my existing prescription and couldnt get me in for several weeks. Garbage that they refused to work with me. I wont be back and neither will my 6 other family members. Instead of excuses I would suggest you find a quick process other than waiting weeks for a full exam that allows your staff to validate expired prescriptions so they may be reissued-renewed and used for reorder. Find a way to say yes vs blaming something else as to why your saying no, thats what great customer service focused orgs do... Or not and continue to inconvenience folks who dont care to be inconvenienced. Eventually it will catch up with you."
"Everyone who works in this facility was so nice and helpful. Dr. white was awesome. He was so kind to answer all of our questions. He has a great selection of glasses. I was very impressed with our visit."
"The ladies that answer the phone are definitely not on the same page with each other. I have one telling me to come in anytime to pick a frame and another telling me I need to schedule an appointment. It is a huge inconvenience when you take time off work, pull your son out of school and not be able to be seen due to everyone making their own rules. Communication is key and your employees lack in that area."
"If I could give them a zero I would. Has nothing to do with the doctor but the secretary's running the front desk. Called searching for somewhere that took my insurance and she claimed they did. I drove 2 HOURS, husband took off work to tend to baby for me, we get there and they claim they don't. She tried saying she called to tell me yet NEVER called. Then I asked why she hadn't left a voicemail and she tried telling me she did. I know for a fact that was a lie because I get every voicemail. She also tried telling me I didn't have a VM set up. Funny just got one two days ago from a different doctor about a different appointment. So basically she called me a liar. Then they sent me on another 30 minute drive to another doctor who accepts my insurance. They could've at least offered to give us a discount on said appt instead of us having to leave in inclement weather with baby. But they didn't even try to make it right. Would NOT recommend this place. Don't go here."
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