Excel Family Medical - Urgent Care

"Absolutely love love love the staff and Brad Peterson is amazing, he’s knowledgeable, patient, and efficient. I’ve been coming here for a while now and will not go anywhere else!"

"Been here multiple times. First few times it was okay. Definitely not handled professionally but I gave them the benefit of the doubt. I had an appointment scheduled for MONTHS for the day before thanksgiving at 1:30. I got a phone call on the 22nd at 11:30 (if not earlier) from them saying that they didn’t realize that their own doctor wasn’t working that day. They said they would refill my meds and let me know when it was sent off. It’s been 4 days now and after relentlessly calling and messaging I haven’t heard back from anyone. I don’t recommend trying to get any type of professional work done here."

"So far have not had good luck with them. A simple prescription took a full week to get sent to the pharmacy correctly after texting (you can't call them directly) every day. They called to confirm an order for a lab was sent on Monday. Today (wed) I took off work to go get labs drawn. Of course once I get to DLO, they don't have an order and, of course, you can't actually call them, so I wasted two hrs of work to drive 50 miles for nothing due to the incompetence of the staff of EFM."

"Some of the slowest workers I have ever seen. I was actively in pain and it took the front girl 30 min to tell me that email was wrong and another 30 min to tell me that I accidentally sent the wrong insurance. Very lazy and very disappointing. I left and went to another urgent care and they got me in in no time so I’m pretty sure there was some incompetence at play."

"I have been having an issue with a rash on my hands. Today it has spread and all the over the counter options are not working. I do have an appointment with a dermatologist in October but I need relief now. I work in Oklahoma City and was live in Blanchard. Although I arrived with in posted hours on the website and the door that they were open and til five; the refused to see me because it was 12 minutes until close. They’re suppose to be open on Saturdays but I was told they would not be open this weekend because they do not have a provider. When I walked in the receptionist (with a nose ring) was playing on their phone and talking with the PA that was there. The PA actually shut the door to the examination nation rooms and told her she would not see any one. I cannot recommend this establishment and suggest if you can drive 30-40 minutes to go to a more reputable establishment that cares for their patients."