Alva Vision Clinic

"Make sure they know how to bill your insurance! Dr. Smith himself is an amazing man but his staff will lie to you. I was told that once I paid down half the cost of my eyeglasses that they would be sent to the lab to be made. A week later I called to check on their progress and was told no. They weren't going to do that until I paid half of the exam (which is covered by insurance). They still hadn't submitted a claim to my insurance company 3 weeks AFTER my exam! Of course I went ahead and paid half the exam fee because I need my glasses for work. These people are supposed to be preferred providers in my HMO and they don't know how to submit a bill!"

"They are very nice, but super expensive (at least double in price) compared to eye places I've experienced in different cities. That could be due to the rural location etc. I'm also used to getting the glasses the same day or the next day at the very latest, I ordered my glasses 2 weeks ago today and they still haven't arrived to the office which, considering how much I paid, would hope they could have been expidited. As long as you know ahead of time It isn't so bad, again this could just be the difference between living in the country compared to the city."

"I have always had a pleasant experience. I'm going to give them a 5 star rating mainly because the other two people that left reviews sound ate up. 150 is a normal price for an eye exam. I'm sure that lady and her kids behavior in the clinic was poor. People should not leave reviews when they are stupid, mad, or drunk."