Old School Bagel Cafe

"Ok, so we come here about every other week since it's convenient. We have learned not to stop here before church cuz they are super slow thru the drive thru. Never been inside. The bagels and cream cheese is great, but we never get our food hot. We got Einstein bagels the other day and they re so small compared to these bagels, but they were perfectly toasted, perfect amount of cream cheese and hot. We have to ask you guys to double toast our bagels, but they still don't seem to be toasted, they aren't hot when we get them and cream cheese is just slapped on, not spreaded...we even have to ask for double the cream cheese. So yesterday we ordered for the first time for an in-store pick-up and decided to get them pre-sliced and pre-packaged cream cheese so we can toast them ourselves. We get to the store and our order isn't ready (ordered 20 mins prior). They said the # doesn't match what they have in-store. That's fine, the other bagel places will substitute similar ones....but we had to pick out our bagels while we were there and wait for them to be sliced. Still a smart choice for us to toast them on our own!"

"Ordered warn for foe pick up at 1145, got there at 1144 and it was packed and ready to leave. Went straight to car to discover cold food. The description of the BLT is 6 slices of bacon. The sandwich was flat. Had 3 pieces of bacon, one pice of lettuce and 2 small thin pieces of tomato. This is my first experience order f their food and wanted to love it. I will continue to purchase their cardamon tea but will eat elsewhere."

"I sat in the drive through for around 40 minutes. Two people behind me left. When the car in front of me pulled up to the window and I pulled up to the menu, I sat for about ten minutes without a greeting or anything. Finally I pulled out and went inside to order. There was a frustrated couple waiting inside as well. The person who took my order was kind and very soft spoken. There was another employee inside who seemed to be the person in charge. They were very rude and put off. I was in line at first in the drive through at 12:50, leaving plenty time before close. She said under her breath that “they close at 2”. I am very disappointed with the customer service here."

"Just had the worst experience ordering at Bagel Cafe. I ordered a Lox and Cream cheese bagel which is supposed to come with lox, cream cheese, tomatoes, onion and capers. I also ordered this as open faced due to a recent dental procedure. Not only did they not make my bagel open faced, they did not put any of the ingredients on the bagel outside of cream cheese and lox! We spent over 10 minutes waiting at the drive through window while the cashier stood around, not commenting on the wait or being helpful at all. This is the saddest amount of lox I have ever had on a bagel made from Bagel Cafe or other restaurants. Not worth spending $20+ for something I can make a home for 1/3 of the price and time, with a friendly atmosphere."

"Excellent place if you are in the mood for a delicious bagel of any kind. The staff was very friendly and helpful. The cafe it's self gives you a comfortable feeling and the entire place is extremely clean. I recommend this place and if you want something sweet to eat I say try the French toast with honey almond spread."