Cicis Pizza To Go

"It is drive-thru only. Parking lot is rough and food was OK. Service was fast and friendly though. For a place that is strictly drive around they need to fix the drive...."

"There was a long line when I arrived but they got us all through fast!! The manager and worker that helped me were patient and friendly in helping with my order. The pizza was delicious!!!"

"People are always super friendly, and 9 times out of 10, our pizza is fresh right out of the oven. The only improvement I can suggest is that we have to ask for cheese packets and napkins every time. They don't automatically give them out. I can understand if the cheese thing is for inventory/waste control, but napkins should be a given when handing out food."

"Normally I wouldn’t even trip about a hair in food, it happens. It’s not usually intentional, it’s gross but I mean it’s just hair. But I ordered two pizzas 07/10/21 a medium supreme with extra mushroom and a medium zesty pepperoni. Once we got the pizzas home I found a hair in one of the slices of the supreme. The hair was imbedded and baked into the cheese. Not just sitting on top, and much darker than my own hair or my husbands short hair. So we called the restaurant to let them know, and we’re asked to bring the pizza back to the store. Sure, no problem. Only two slices had been eaten and the third that had started to be eaten but had the hair in it.. Once we got to the store my husband spoke to the woman who was managing, she told him that she was the one who made the pizzas and that it couldn’t have been her hair. No offer of a refund or coupon or anything. Why even ask us to bring the pizza back to the store to begin with if you weren’t going to do anything about it? Just tell me I’m SOL on the phone if that’s the case. So I called the store again from the parking lot and spoke to Terry who I explained the situation to once again and was issued a refund begrudgingly for the supreme pizza by the same woman who previously said there was nothing she could do. 0/10 for customer service and pizza experience. Would not recommend to a friend, lol. I definitely wouldn’t have even left a review had they just handled it better from the jump."