KFC 7120 Northwest Expressway, Oklahoma City, OK 73132

"I don't eat KFC but perhaps once a year and today was my day. From the second I approached the door the customer service provided by the manager today was unstoppable and outstanding! Immediately open and friendly with a genuine heart to serve. The food was, as always good, but this manager in here today..... Solid work Expressway!"

"So in fairness to them I did order relatively late. And if I was asked to cancel my order or something like that I would for the most part understand. I had surgery done on my mouth so I can eat proper food so I ordered 2 bowls of mash potatos for myself and a chicken sandwhich for my roomie. The chicken sandwich was solid according to him, and the tea I got for myself was good aswell. However my mashed potatos were heartbreaking. One of the bowls of gravy had spilt in the bag (which i cant say if it is KFCs fault or my delivery driver to be fair) But the main reason for my poor review is because they were still powdery. I havent tried the 2nd bowl but in my first bowl there is just clumps of powder like it wasnt mixed well. If they had to rush to make a new batch or something I would have honestly wished they would have just canceled my order instead of this. I shared a picture below to show the clumps of powder. Update: They did replace the mashpotatoes and were super nice when we spoke to them directly about it."

"Came through the drive through around 6:30 pm and it’s been painfully slow the dining room was closed against the posted times on the door so because we wanted food here and with no other choice we hopped in the slammed drive through. It’s been over 40 minutes of waiting. And the employee who took our order had an attitude. I’m sorry if you don’t like your job but don’t take it out on customers. And if one car has a bigger order have them pull up. keep the rest of the drive through going and just run it out to them when it’s ready. Not really rocket science, other restraunts know how to run a drive through and if it’s that hard then maybe kfc should start having their employees trained at chick Fil a. And if you’re that understaffed then either hire more employees or close. It’s hard to comprehend why I’ve been stuck behind one car that’s been sitting at the window for over 20 minutes. Am I waiting for the one person working to finish their lunch break? Finally get out of the drive through and we get the saddest dish I’ve ever received from KFC and the drinks are 99.99% ice .001 drink"

"I ordered the 8pc spicy wings. First they were too bready. The chicken was also brown around the bone. This chicken probably is not any good. I also ordered a biscuit and a pepper. The biscuit was good."