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Mercy Emergency Department - Oklahoma City
4300 West Memorial Road, Oklahoma City, Oklahoma, United States
About the Mercy Emergency Department - Oklahoma City
Mercy Emergency Department in Oklahoma City is a leading healthcare institution located at 4300 West Memorial Road. As a top-rated hospital in Oklahoma City, Mercy Emergency Department provides exceptional emergency medical services to patients in need. Our dedicated team of healthcare professionals is committed to providing compassionate and high-quality care to all individuals who walk through our doors. With state-of-the-art facilities and advanced medical technology, patients can trust that they are in good hands at Mercy Emergency Department. Visit us for prompt and efficient emergency medical care in Oklahoma City, Oklahoma.
Photos of Mercy Emergency Department - Oklahoma City
4300 W Memorial Rd, Oklahoma City, OK 73120, United States
Reviews of Mercy Emergency Department - Oklahoma City
"I visited Mercy's ER on 12/27/23 at 1102. I was seen in triage immediately and I waited only 5 minutes before I was assigned a room. My initial nurse was Joy and I can't remember the name of the nurse that took over for her, but they were both wonderful. They listened with empathy and they were not judgmental of my decision to come in and take up space in their ED for my condition that wasn't necessarily a true emergency yet unavoidable. They frequently asked if I was comfortable, gave me a warm blanket, and turned the lights off in the room to allow me to rest. The gentleman who transported me to CT was very polite as was the tech who got me set up in my room. Dr. Watson was very communicative. I saw him at least 4 times while I was there. He even came in to evaluate how the meds were working and to update me when it had been awhile since samples were taken for testing. I was pleasantly surprised with how great my experience was."
"No help at all, some of the nurses care but some of them don’t. Doctor Edward’s doesn’t care. They don’t care about patients. Still having breathing trouble. Will say anything, no real solution to the problems I was having. If I could give 0 stars I would."
"As someone with many health issues frequently this is the best hospital I have ever gone to. I love Mercy hospital. They are amazing. They took me seriously, very kind and have great patience. They gave me pain meds with no judgement, gave me an ultrasound the second I asked for it and actually found something unlike most hospitals."
"I wish I could give this ER a zero rating. I am leaving here as I type this. Came in with severe chest pain. Signed in at 21:22 and it’s 12:42 now. ECG and chest X-Ray done and I was sent back to the waiting room even when my ECG read abnormal. Informed them of a present hiatal hernia. Difficulty swallowing accompanied with vomiting when I try to eat or drink. They don’t care and have never cared. All my visits to this place has been horrific. The only reason I keep going there is because all my specialty docs are here since I was a co worker. I made up my mind to leave because I just couldn’t wait anymore and the first thing the nurse upfront asked me to do is fill out a refusal of treatment and threatened me of how my X-Ray might not be read because I left. RN’s name is L. Martin There is zero compassion with the caregivers. Even after I told them I am military and have to be back on base for work in 5 hours, all he said was fill out the refusal of treatment. Mercy Hospital, …. If you are busy and got no rooms for patients, I understand, but have someone come and update the patients. We are human. We need care just like you need our money. This beyond ridiculous!!!!"
"If I could give it a zero I would. First of all it took me 4 years to write this review but the place still haunts me. 4 years ago I went to Mercy because I was 3-4 months pregnant and spotting. I waited in the ER for what felt like a lifetime, truthfully it was several hours before I was seen with a half empty waiting room. The ultrasound lady had me lay on the bed and propped my legs wide open without a cover. My husband stood next to me as she GOUGED the ultrasound wand into me. I am very aware that you must assert some pressure but she was over the top. When I cried that it was very painful, she continued without saying a word watching the monitor she had towards her. As she continued to stick the wand into me and GOUGING more, I began bleeding profusely. It was literally pouring out. She continued with no expression, no sympathy, no words, no towel. With blood pouring out of me and no covers I was in plain sight for my husband to witness the end of our pregnancy in unedited view. She stared at the screen and with certainly stated " there's no vitals". Confused again as I thought the ultra sound technician was supposed to inform the nurse or Dr of the findings and that was who was to tell me the results. ?!?!?!?!?! I asked her if I could please see my baby and she rudly said NO that I was not allowed to. I was confused, my husband was confused. The look on his face;(. I said why can I not see it? She then said very matter of factly.... because you're in the ER, as she wrapped up her equipment preparing to exit. The nurse entered afterward but truthfully after this.... it was a blur..... a total nightmare..... I am so angry with MYSELF for not demanding a supervisor or even getting my grievance out when it happened. Because of this..... I feel permanently scared from having treatment at any of their locations. Not because I lost this pregnancy, but because there was NOT A DROP of compassion. I am aware that Mercy probably has some very nice and good Dr's and nurses but I just can't get over how cold and uncaring this lady was."
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