McDonald's,

2424 S Country Club Rd, El Reno, OK 73036, United States

"I asked nicely no lettuce and they put it on there anyway."

"The service was fast and friendly. We were traveling through the area. This McDonald's food tastes way better than most that we have been too. Loved the employees smile and how outgoing they all were. Good job to the manager who must have also taught his employees that all people, including children who are different, are treated the same!! Highly recommend this restaurant!!"

"I just want to understand how something from my order is usually messed up or missing. I try and be more understanding when it’s busy I know things can get hectic but when it’s not busy, not one person in the drive thru ahead of me and I placed a mobile order so I know it was correct yet there is still something missing. Half the time I go and order a frappe they tell me to pull forward while they make it and forget to bring it out to me. Multiple times after 10 mins I’ve walked into the store to find my frappe already melting down and it’s been sitting on the counter. Come on people."

"App service is absolutely terrible, if you order ahead or through the app this location will put your order at the bottom of the line. People were coming in 5-10 minutes after I arrived ordering at the counter and getting food before me. I watched my order come up get bagged and set aside and ignored for almost 10 minutes while the manager on duty was demanding the staff to “forget about the mobile orders it’s just DoorDash, bag our counter customers and drive through.” I was only able to get my food after flagging down a staff member and telling them I had been waiting almost 20 minutes."

"Facilities were clean, food was what you would expect (these burgers are getting thinner and thinner haha). Service was soso, but was kind of embarrassing hearing the staff interact. Supervisor/manager chewing out staff, staff complaining about no breaks, etc. That stuff should be out of Customer ear shot. Makes it awkward for customers."