The Home Depot 7400 South Shields Boulevard, Oklahoma City, OK 73149

"If I could give this store 0 stars I would.. Worst store ever where employees are not willing to help their customers.. My husband went today to return an extra bundle of shingles and the employee said he couldn’t receive it because it had a small ripped which was already there when my husband bought it and my husband explained that to her.. And she just ignored him so my husband ask to speak to a manager and after 20 minutes of waiting and no one helping he asked again for a manager a manager named Adam came and told my husband he wasn’t going to do anything about it in a rude way and that he was done with him and left.. We will never be shopping here again!!!!!"

"After walking back and forth for about 20 minutes , I saw three guys standing around so I ask one of them to help me with light bulbs for a specific item I bought at Home Depot that didn’t take reg bulbs . He was standing there clueless. I finally ask him if he could grab another associate to help ( the other two standing around ). He said no . He Told me to go to customer service and they could help because he didn’t know about light bulbs . I’m like … Gees. Neither do I but come on. No willingness to help at all . I’m showing him the actual item that needed the bulb even . He was not interested . Booooo.. Throws tomatoes."

"Went to store on I-36 and bought 1600 lbs of bagged mulch which had been on sale until the 11th. I had already purchased 24 bags so the clerk gave me the mulch to match for sale price. I asked about help loading and was told the only person in the whole store was loading lumber. I am only 73 so I guess I didn’t need help. After getting this home 20 miles away I called shields store an Ddangelo said they would honor the 2.50 price. When I got there I was told by a young lady that her manager said no! I asked to speak to him and up come JACOB who told me o should have estimated how much I needed the first time, didn’t care if a store employee said they would honor the price and went so far as to say he didn’t know an employee named D’Angelo. Jacob has no personal skills, should know his employees or at least check to see if they committed to a price. Lowes was happy to sell me twenty four more bags at 2.50. I used to buy everything from Home Depot but if I don’t get some resolution on this I won’t be buying from you in the future. It is it about the price difference it’s about the customer service."

"Placed my order for two fence panels thru the app on Sunday afternoon super early evening took about 2 3 hrs for it to be ready than when we went in to pick up we stood in line for what seemed like an hour. There were only two people working at the pick up desk and 1 of the two was being trained by the other, wouldn't have been so bad had they maybe had another person working there there was at least 4 or 5 of us waiting. The best part of it all was the fact the they both must have been new to loading fence panels into the bed of a truck cause my goodness they suck the panels on top of the tool box instead of in the bed with the tail gate down and the ends resting on that with the tops up against the tool box at an angle.. I ended up going around parking and fixing it..."

"Worst store I have ever been to. The employees will ignore you when you ask for help, they have incomplete training on how to do their job. We had to return a light switch cause someone returned the box with a different type of switch in it, and no one caught it till I opened the box after paying for it. Then was told to go to returns for a simple swap cause they failed to check the product on return. That is time number three for shopping here. The first time I helped a costumer better than the manager on duty. The manager sent a customer over to painting wire when he asked for bailing wire. I walked to customer over to concrete where they actually sell the type of wire he needed. All while the incompetent manager couldn't find Welding line for a wire feed welder. The whole store should have retraining, and some of them fired, cause it seems that they have no idea what they are doing."