PetSmart

"So I love PetSmart normally, I got a bearded dragon, literally my whole family goes to PetSmart. Yesterday I rushed to PetSmart to get substrate for my betas, instead I ended up stopped by with Laura who was desperate to go home apparently to tell me I had 2 minutes before she’ll lock the door to close. I don’t care how anyone say she meant it, I know how she meant it and I told her I knew. My job closes at 8 and have 100 more things to do so I can get out at the earliest by 9. Instead of helping me in those 2 minutes to find what I needed she only gave me 2 to go and look while being rude, I’m Latino Hispanic I’ve never been to PetSmart in Edmond I have no idea where to find things, she didn’t rush the other couple who actually made them get out 5 minutes later because of talking. I own a clock I know how much time I had, I actually wanted to ask for help to find it fast because I know how it feels when someone walks in before close but that right there, usually young people do it not someone in their 60s or whatever. I’m very upset and usually not one to be mean but like really. And now today I’m gonna go do a return on one substrate. I only needed one but took 2 to pick at home since only had two minutes to look and decide out of the 100 options. Very bad help from Laura, If she’s that desperate to go home in time maybe she needs a different job that can actually give her that and be out in time not somewhere everyone is gonna ask for help and this will happen many many times. THE ONE PETSMART IM AVOIDING IN ALL OF OKLAHOMA BECAUSE OF LAURA."

"The manager and assistant that worked Friday are very rude. They think they are fish police. Assuming I didn't have the proper fish tank. And they said they trust their customers. But I had spent 400 dollars prior and monthly prpriorfemonths ago"

"I wanted to share my online order/pick up experience. I had ordered some dog food online and got the notification it was ready the next day. When I walked in the store, there was a long line to check out. I was hoping I wouldn't have to wait in that line, and sure enough, I didn't! I looked around and noticed a large shelf at the front of the store. On it, there were multiple orders for people. I was able to go up, look for my order, and just grab it. It was that easy! I hadn't ordered online before, so I wasn't sure what to expect. It was a simple process and took me under 30 seconds in the store to get my product and leave."

"Amanda is amazing! Bruno loves her so much that he charges through the door to see her! He loves getting groomed, and he looks forward to it every time! Amanda makes sure his mohawk is perfect, and he is always super soft! Thank you Amanda! Bruno loves you!"