Dollar General

"Cashier was upset she had to come to the register. There was a lady that was there before me upset about waiting for some assistance checking out. After I checked the total of my purchase I informed her that she over charged me for an item she insisted that I had to pay for it and then she would refund me. I told her I didn't want the item then. She then said there's nothing she could do about it and that I HAD to buy it in a rude manner. She grabbed her face and made some frustrated noises a and told me again that I had to pay for it and get a refund because she couldn't void it. I told her I wasn't paying for something I didn't want. So she snapped back that there wasn't anything she could do so I left. More training is definitely needed for the employees at that store"

"This store was just remodeled and it looks like it has been looted. Come on employees and residents of Watonga. Take some pride in your city, stop living like you are scavengers or third world citizens. Y'all should be ashamed of yourselves"

"I know with the 'Rona stuff going on, it's hard to keep things in stock- so the main thing this place is riding on is their customer service. I'd say about 5 of the 7-ish employees (of whom I've encountered) have been superior in customer service."

"This is our town's family mart and for those that can't get out of town too often this may be their only choice. When I went in the place looked pretty clean and organized. I could tell they were starting to getting out the outdoor summer merchandise and the Valentine items were almost sold out. I asked for a key to the restroom and was handed a key holder as long as a broomstick. lol, it'd be hard to lose that thing (I had to grab a quick pic of it). The women's restroom was out of order so I had to use the Men's bathroom. It needed a major cleaning on the toilet and sink. It was also a little funny having to pick up the huge sticky soap bottle to try and put some in your other hand. My favorite part was seeing my son at the cash register checking people out. He's always smiling and greeting everyone that enters, some locals by name. It would be nice in the evenings if someone would open up another register if there's a line, I know they do during the day shift"

"This store could have so much potential. There aren't many options in our town, but the service here is terrible. The isles are very cluttered, and the lines are always long. They need more help, but only have 2 employees working at a time most days. The temperature is very uncomfortable, usually hot as you impatiently wait in lines."