Taco Bell 4112 Hillcrest Plaza, Vernon, TX 76384

"Good food but evertime i come here i rember why i hate it. there is this rude women always on the window, evertime i come. So unprofessional never greets nice at all. Always "What else" dont say thank you. Shes never with a smile at all. She dont tell us to pull foward just leaves us hanging. I dont know why she works there she hates her job. Someone trade her spots shes so negative. You may say well maybe shes having a bad day. You dont know what shes going through. But its evertime we go. She needs a different job. Were shes dont deal with others. I domtgove one stars anywhere but had yo post maybey things can get changed maybe not. Idk havr a good day."

"Today at 9.30pm drive thru lady did not repeat my order. Upon arriving at window upon asking she did not repeat my order upon asking, says you know what you ordered on a rude behavior. I ordered 1-7layer burrito and I got beefy 5 layer burrito, even though I repeated my order on order at window and I ordered 2-chicken chipotle melt and I got 2-flatbread melt. She verified my order total was $9.60 . I paid it after paying she turned around made a weird face close the window. I told her what’s your problem, she replied I can do whatever I want to do. Manager comes apologized but the lady at drive thru would not stop. I have worked for TacoBell for 20 years, from employee to manager and training manager. Owner of Vernon Taco Bell upon construction few years back I showed my certificate, she insisted to work as manager. Vernon TacoBell reviews are low cuz of customer service, staff and wrong ordered food. I have been regular customer to order food online of $30- of food every week but there is always wrong food. I am a Taco Bell and when this kind of food and services followed, it breaks me, when my career started with TacoBell and grew up as a business person. Upon my retirement I am going to join company again in Vernon Tx and I will make sure reviews goes up. If Owner knows I used to work for OCAT Inc. reverse of ocat is taco. I loved working for him, he treated his managers and employees as same. I have graded so many TacoBell that he 40+, and I was appreciated with my time that I had spent towards my job. My wife was working at another facility."

"The manager at this location is great. Every experience that I have had with the staff has been good as well. As for the 3 stars on the food -- Taco bell has followed suit with everybody else in shrinking their food and charging more. The preparation for the most part has been just fine, so the shrinking food doesn't reflect on the employees at all."

"Waited almost 25 minutes for my order. Order was correct, but slowest experience I've ever had in Taco Bell. Many people waiting in line too. The kids behind the counter just stood there doing absolutely nothing."

"The food here is as good as any Taco Bell, where it really shines however is their service. At this location their care for customers is exceptional! They make sure to keep the restaurant very clean, so from the moment you walk in you feel very comfortable. And the food comes out exceptionally quick. The bathrooms are kept in very good order and the employees are quick to fix any problems that may arise. You can't go wrong here, they will take good care of you! If you're craving some quick Mexican food this is the place to go. Although it may seem strange I would say that this is a memorable Taco Bell location!"