River City Heating & Cooling 8530 L Street, Omaha, NE 68127

"River City has always taken good care of our HVAC systems and they treat us right. I never feel like they are trying to take advantage of us. Good people!"

"We called River City Heating and Cooling to get a second opinion on a pricy furnace repair recommendation made by another company. We got an appointment the same day. The technician was very professional and thorough. He told us that there was nothing wrong with our furnace and even had another technician stop by on the next day to confirm his diagnosis at no extra charge. We are very impressed with River City Heating and Cooling. They’ll get our business from now on."

"Great experience with the technician. Waiting to hear back from him on the cost of the part he identified that needs replaced. Will know about the value at that point. Always a great experience with River City!"

"Called to make an appointment and was notified that I would be placed on the schedule for after 3pm. Received a call from River City that they had a technician that had come available and could get to the house sooner. Notified the person that it would take me awhile, at least 30 minutes or more to get to the location due to being at work and being across town. They did call me to see where I was at and told them I was almost there like 7 to 10 minutes. Arrived at the house before 10 minutes and tech was not there. Then was placed after 3 pm the next day because their spots had filled. When questioning what about the 3 pm spot was notified that spot had filled. I have used River City to install a heating and a/c unit in my old house, maintain the systems at that house and the new house as well as numerous times for my employer and had always been satisfied with their service until now. It is fine, there are plenty of other A/C companies out there and many with better customer service. Maybe it is a lesson learned to keep your original appointment and not try to be accommodating to a business, but working people can’t just drop everything because a business has a cancellation. Called to notify them to cancel the appointment for tomorrow and was notified they received the google review and had already cancelled it, no need to notify the customer. In review of the ring cameras, the companies response is completely false. The technician was at the house for less than 15 minutes. Also, the original call was at 11:13 am, the technician arrived at 11:42, left at 11:55 am, and I was home by 12:06 pm. Another company came out within the hour and diagnosed what was wrong. They also indicated that it should have been identified on the bi-yearly service done by River City. If the response is from the owner you may want to tell your scheduler to get her ears checked, realize people have cameras these days and maybe proofread your responses before posting."

"River City Heating and cooling was easy to work with, quickly found what was causing my AC to not work, and fixed it very quickly with parts on hand and professional quality work. It was nice they had an office person available for scheduling on Saturday mornings and we were able to get it fixed by Monday. They were also extremely reasonably priced and we appreciated their service. Our technician was Tyler and he did outstanding work!"