Glass Doctor of Omaha

"WARNING: DO NOT USE THIS PLACE! I needed to get my windshield replaced due to a small crack. I had an appointment scheduled and they didn't even take my car in until 3-4 hours after that. Trish said they couldn't do it because it was raining, if they did it at the scheduled time it would've been done. Trish rescheduled me to another day, and again it was raining so they couldn't do the repair. However, the technician touched my car/windshield (although they couldn't fix it that day) and made the crack larger AND created a new 6-8 inch crack (See photo). They didn't even bother to let me know, I realized when I picked it up. At this point, I asked Trish for a refund and wanted to go elsewhere. Trish told me that isn't necessary and that she'll get manager approval to give me a partial refund. For some reason I agreed to this. They installed the new windshield and Trish said I'll be receiving a $200 refund within 5-7 days. It's been 1 MONTH and there is still no refund. I call consistently and ask the status, Trish keep saying it's pending, it'll post in a couple days, and that they've switched vendors so it's taking longer than normal. No one in their right mind, knows that it takes over a month to receive a refund. It's now to the point where whenever I call Trish sends me right to voicemail and Matt, the owner, won't even speak to me. THIS BUSINESS IS PATHETIC AND HAS NO INTEGRITY. STAY AWAY!"

"Firstly, popularity is for those. Who love life's worst experiences. Who be not found. Like, the old man and his grandson sitting at a table for a modest supper. They upon life's reflection did. It might be from the same artist. Whom crafted the banjo lesson. Keep, the mousetraps. For these mechanics, service was not done. Because, an appointment was not made. One must form his own opinion. The norm is who he his for vehicle maintenance."

"I went to the shop. They gave me an appointment to bring my car in to be seen and discuss the repairs I came at the correct time. The gentleman came to my car. Looked at it for less than a minute and then asked me to make another appointment when he had more time to look at it. Neither of these employees seemed to care much about getting my business. I won't be making another appointment."

"I had my window compromised when somebody tried to break into my truck. I needed the window repaired somewhat in a timely manner as I had a job, whereas, Glass Doctor had me scheduled the very next day. In addition, they were considerably less in price than three of their competitors that I called. They were very professional and courteous and would definitely recommend them. Eric Dougherty"