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Savers Service Appliance Repairieffic
3911 North 58th Street, Lincoln, Nebraska 68507
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About the Savers Service Appliance Repairieffic
Savers Service Appliance Repairieffic is a trusted institution located at 3911 North 58th Street in Lincoln, Nebraska, United States. We specialize in providing top-notch repair services for a wide range of household appliances, including refrigerators, washing machines, dryers, dishwashers, and more. Our team of experienced technicians is dedicated to delivering efficient and reliable repairs to help you get your appliances back up and running in no time. With a commitment to customer satisfaction and competitive pricing, Savers Service Appliance Repairieffic is your go-to destination for all your appliance repair needs. Contact us today to schedule a service appointment!
Photos of Savers Service Appliance Repairieffic
3911 N 58th St #3, Lincoln, NE 68507, United States
Opening hours of Savers Service Appliance Repairieffic
Monday:
10:00 - 22:00
Tuesday:
10:00 - 22:00
Wednesday:
10:00 - 22:00
Thursday:
10:00 - 22:00
Friday:
10:00 - 22:00
Saturday:
12:00 - 17:00
Sunday:
12:00 - 17:00
Reviews of Savers Service Appliance Repairieffic
"Was sent to my house by our home warranty. I can definitely see why he has such bad reviews. Not professional couldn't even accept a credit card for payment. Took the heating element from my dryer and refuses to return it."
"This service company showed up to diagnose the washing machine issue everything after that was not professional in any manner. Tom failed to arrive on his scheduled appointment time and hasn't answered my calls since. Phone message says to try messaging the caller. No luck there either, tried four separate times with no replies to any of them. This company was selected for me by our Home Warranty company, who of which I will be canceling that service as well just for assigning an outfit that has no commitment to their own business. The warranty company even told me most reputable home service providers don't work with warranty companies. BBB shows a D+ rating as well as not being accredited. To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints."
"I have to be honest, at first, Tom (Whose number is listed on the website) was great. He was responding to our Home Warranty company (HWC) to fix our air conditioner that had gone out when it was going to be 95+. He gave us a diagnosis (On Monday) and said that he'd likely have the part the following day or two. From there, things went south. I reached out (via text) the next day to ask when he'd have the part and make the repair. He'd diagnosed that the defrost controller had gone out on the condenser unit outside. He said it wouldn't be in until next week, but he could come out and do a work-around so I'd at least have A/C for the next couple days, but we'd not have heat pump until the part was replaced. I asked what time he'd be able to come out, he said he had jobs in Omaha and it'd be about 7 PM. My kids go to bed by eight and being without AC for a third day would make it unbearably hot. He did tell me that the HWC wouldn't cover that fix, but it was relatively inexpensive. I called a tech recommended by a friend who said he'd be out mid-morning and knew exactly the work-around. When the other tech arrived, he asked why Tom had taken the board. I shrugged as I don't know HVAC at all. He got to the work-around, but found that once he had everything wired, the condenser still didn't kick on. He asked if I could show him to the unit inside the house (Something Tom had not done). We went inside and he found, that the float switch on the overflow drain had tripped. There was a clog in the primary drain so the secondary pan had filled and was likely the problem from the get-go. I got the water out of the secondary pan and, like magic, the unit fired on and began to cool the upstairs. I called Tom to let him know that a friend had made the temporary repair (Many HVAC companies won't work HWCs) and that it was likely the defrost control wasn't the issue, but if he already had authorization to replace it, to go ahead and do so. That was Tuesday. A week later on Wednesday, I still have not heard from Tom. I called him and asked if the part was in. He said yes and he could come out the next day (Thursday) between 11 and 3 to put it in. At 2:45 the next day I called to make sure that he was still coming in the timeframe he'd given me the prior day. Despite our communication over the last week (And the fact that I have a Denver area code) he still didn't know who I was. I got, "Oh, yeah, I won't make it today. You have AC upstairs, right?" I told him I did. "Okay, well I have a few systems out, so I'll get to you tomorrow." "It would've been nice to know that before I sat at home for four hours waiting for you." "Yeah, I apologize for that. See you tomorrow." Hangs up. Friday morning, I tried to call Tom to see when he'd be coming by. His message says, "This person is not accepting messages. Please send him a text or try again later." I texted asking when he was planning to come out. Never responded. I tried and tried throughout the day both via phone and text (I believe I called about 11 times. I admit that seems excessive, but someone has to be here when he comes out and I'm not feeling real confident he'd come back) with no response. I finally called the home warranty company who told me he had scheduled the appointment for between 3 and 8 PM. Fine. They tried to call him. He did not answer. You will not be surprised to learn he did not come out on Friday. Called him again Saturday. No answer. Called the HWC. He doesn't answer their calls either. They send an email to him to let him know he needs to contact me. Tom doesn't answer any phone calls on Saturday (I tried two or three times after the warranty company did). Tried him again Tuesday morning (It was 4th of July weekend). He did not answer my call. Called the home warranty company. To shorten this story, someone else is fixing my AC now. I cannot strongly enough discourage you from using this company."
"Our refridgerator stopped working. Made a same day appointment. Tom showed up early & fixed it. The fridge is colder than ever now."
"Bought a used washing machine off him on January 23 2021. He said it worked that a service man looked it over. Got it home and it wouldn't fill with water. He came out the following day and took some parts off of it and still hasn't returned to fix it as of April 12 2021. He finally return a message on February 13 2021. But still hasn't fixed the washing machine. Would not recommend using him."
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