Safelite AutoGlass 809 North Jeffers Street, North Platte, NE 69101

"Friendly staff, clean wait area, staff offered something to drink. Work was done on it. They did a great job of making sure no glass fragments were left behind. All in all great experience if you need glass work done."

"My teenage daughter took her vehicle in to get a new windshield. When she picked it up it was missing some stripping and the staff member claimed that it was not there when she brought in the vehicle, which was a lie. Instead of owning up to a mistake, he was rude and blamed it on her and said that it must have been stolen since she dropped it off."

"Tried to contact the business all day since 10 am with No answer when I called multiple times, asked a question on their website, guess what…… no answer. Only to fill out a request for instillation of glass. Went to the business after I got off work, showed up at 4:50 pm on a Thursday. Their business hours are until 5 pm. The business was closed with no sign giving reason why they were closed early. Called their manager who’s phone number is posted on the building. She answered with responding it was her day off. She told me to go online to request installation. I told her I had a question about factory tint with my windows. Got no real answer. Called a local business, $100 less and my question was answered right there. Didn’t have to hunt them down for it."

"Apparently a drop off is less important than anyone that comes in and decides to wait. Per the drop off instructions they estimated 60-90 minutes however after 2 hours when I went to check on it I was informed that since it was a drop off the technician will 'get to it when he has time' certainly leaves a bad taste in my mouth considering how expensive the service is."

"They were able to get me in pretty quickly. Did an exceptional job replacing my windshield. They were pretty darn quick also. My only minor complaint would be the cost. Not the cheapest place, but not the most expensive either."