Gary's Cleaning 1817 17th Avenue, Scottsbluff, NE 69361

"The owner came to my apartment to do an estimate. It was a little high but I was referred to the company by my previous house cleaning gal. She had said "he has good people" so she was referring to Gary. Gary is no longer the owner. The first cleaning, a "deep cleaning", left my apartment smelling like toxic chemicals and the range hood destroyed from the product they used. The paint was completely wiped off. I was promptly reimbursed for having it replaced so I decided to give them a second chance and asked for natural products. They were over an hour late, 3 people cleaning a 2 bedroom apartment was ridiculous, they were literally bumping into each other. After a little over an hour of cleaning, they vacuumed the living room and packed up to leave. I asked about vacuuming the other rooms and was told they'd done them. I was sitting right here, they had NOT. They didn't use the toxic chemicals but they also didn't use any kind of cleaner that I could detect. There wasn't a "fresh smell" at all. After they left, I saw they had done a totally unsatisfactory job and emailed the owner. No response. I received a bill and told her I didn't think I should pay for such poor work and no one came to correct it. She replied she'd already paid the cleaners so I had to pay the bill. I received a second bill with an 18% late fee. I emailed her again, offered to pay half the original bill and to please contact me. After almost a week, no response. I would NOT recommend Mariza or her company to anyone!"

"We had just bought our home and needed carpets cleaned before we got our stuff. I called Gary’s cleaning and they came in right away and cleaned our carpets! They did a fantastic job. We will be using them again."

"Choosing Gary’s was the huge mistake. $1400 charge for water extraction and drying carpet. You can do this on your own for under $75 from Home Depot. Rude at ever turn with the exception of Jessica, she is nice. Run away from this company and thank me later."

"Over priced outrageously! Once they heard insurance wasn't going to cover the issue, Ryan Hess, Josh or Jessica would not return my phone calls. They told my husband one story and told me a different one. As long as your insurance will pay and you want to pay an outrageous amount of money for JUST the demolition, give Gary's a call."

"I don't like leaving negative reviews but I am very disappointed in this place of business. I picked up my 5'X7' area rug that Gary's had for 2 weeks. I'm pretty sure it's ruined, there is brown residue all over it and it doesn't look any more clean than when I took it into them. I took it there because I wanted it professionally cleaned, but it looks like I could have cleaned it better myself than what they did. I won't be choosing their business for any of my household needs again."